Warehouse and Merchandising Team Manager

Location: Space Needle
Job Code: 1796
# of openings: 1


Be a part of the summer of thrill as we reintroduce the world to the Space Needle.  Hearts will race and imaginations will soar on this two-level experience featuring the world’s first and only revolving glass floor and tilting glass walls on the outdoor open-air deck.  Step up. Step out. Step into your future.

Oversee all warehouse operations in support of the timely and accurate processing of all incoming and outgoing orders and related deliveries from receipt to proper placement and daily fulfillment in multiple retail locations. And all other duties related to maintaining a productive and safe warehouse.



  • Oversee training of all warehouse/stock team members to ensure high productivity and that all company procedures are followed and standards are met
  • Develop procedures and processes to maximize staffing efficiency to ensure that inbound product is processed and placed in the stores within a 48 hour period
  • Create an environment of “team” with the warehouse team members, empowering them to “transform moments” to both internal and external guests.
  • Work closely with the Operations Manager and Director of Retail on capital improvements for warehouse needs
  • Ensure highest standards for warehouse and storage rooms’ organization and safety
  • Collaborate with buyers and visual merchandiser to ensure efficiencies in warehouse processes related to merchandise handling
  • Submit requisitions, produce seasonal schedules, and interview/hire for open positions
  • Conduct warehouse team member reviews (probationary and annual)
  • Enforcement of company policies and implementation of Progressive Discipline Process
  • Oversee and assist in daily store replenishment to ensure all merchandise standards are met
  • Take an active lead in biannual inventories and ensure all on-site stock areas are prepared for inventory
  • Lead role for auditing and reconciling discrepancies during inventory
  • Update and communicate warehouse/stock team schedule and break information
  • Ensure completion of weekday afternoon mail-run
  • Maintain proper warehouse supply inventory
  • Ensures that the warehouse area is secure at all times to ensure the integrity of the inventory
  • Develop and maintain relationships with outside vendors related to the operation of the warehouse
  • Any other responsibilities as defined by Management



  • Ensure daily stock status changes are updated on order sheets
  • Ensure weekly markdowns are completed per procedure
  • Lead meetings to inform and motivate team
  • Issue work orders promptly
  • Documentation of incidents and accidents relating to security, emergencies
  • Liaison to Team Leaders and Buyers regarding product status
  • Support team member recognition program
  • Knowledge of Fire, Life, and Safety and emergency procedures



  • Minimum of 5 years warehouse management experience required in high-volume and high SKU count facility
  • Experience in a retail warehouse preferred
  • Ability to lift 50 pounds
  • Valid WA State driver’s license
  • Excellent time management skills
  • Ability to anticipate and solve problems
  • Exceptional written and verbal communication skills
  • Familiarity with Microsoft Windows, Word, and Excel
  • Retail Pro experience a plus
  • Demonstrate a “Guest First” attitude
  • Ability to work weekends and have flexibility with schedule to meet the business demand


We offer:

A fun, fast paced environment
Competitive salary
Fantastic medical, dental, vision and long term care benefits
401K and profit sharing
Paid time off including maternity / paternity leave
Free meals
Free parking or Orca card
Free passes to take your friends and family up the Space Needle
Discounts at our Retail Store and our unique Food and Beverage choices

Previous Applicants:

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