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Data Governance Manager - Information Technology (IT)

Req ID: 5441
Location: Chicago - Loop
# of Openings: 1
FT/PT: Full time
Employment Type: Regular
Salary Schedule: Schedule 6
Job Notes:



Heartland Alliance for Human Needs & Human Rights

Heartland Housing, Inc.

Heartland Health Outreach, Inc.

Heartland Human Care Services, Inc.


Job Description


Job Classification:                Data Governance Manager

Reports To:                             CIO

FLSA Status:                           Exempt

Prepared By:                          Carla Wheeler

Prepared Date:                     January, 2018



The Data Governance Manager  is responsible for creating standards for the data definitions, assisting in governing the  Heartland Alliance data.  The Data Governance Manager will lead and guide teams in maintain our data quality and common data language usage.     Responsible for helping to establish and maintain visibility, trust, and confidence in Heartlands’s data through the development and implementation of an enterprise data governance program and strategy. Establishes organizational support for the data governance program, and collaborates with various functions and business units to establish and gain consensus on priorities, standards, definitions, policies and rules associated with ownership and use of enterprise wide information. Acts as a liaison between business functions, Information Technology (IT) and leadership, providing guidance and direction for enterprise data governance framework and best practices. 


Essential Duties and Responsibilities:

  • Provides leadership and oversight for an enterprise data governance program to ensure high-quality business information across Heartland’s business functions and throughout its systems and operational processes.
  • Educates business and technical communities on the purpose of data governance, and drives acceptance and adoption of data governance practices.
  • Partners with internal and external business partners to promote solutions that optimize business value and identify opportunities for improving the quality of shared data assets.
  • Collaborates with business leadership to establish engagement and ownership of business definitions, rules and conceptual business information models, establishing roles and responsibilities for accountable parties in order to promote information governance and sharing of data assets across business segments.
  • Works independently across business units and IT to align governance and business strategies.
  • Establishes and reports data quality and data governance metrics.
  • Defines and manages key data governance processes (e.g., intake/demand prioritization process, issue management process, testing and monitoring processes)
  • Evaluates and assist in recommending data governance supporting technologies.
  • Co-Chairs data governance steering committee.
  • Performs other duties as assigned.


Supervisory Responsibilities: Manages and directs project teams as required. Carries out supervisory responsibilities in accordance with Heartland Alliance’s policies and applicable laws. Responsibilities may include training employees; planning, assigning, and directing work of others.


Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Education and/or Experience:

  • Bachelor’s degree in Business, Finance, Information Technology, or a related field.
  • Masters’ degree preferred.
  • Eight (8) or more years of data governance, data management, or related experience, including three (3) or more years of experience creating or managing a data governance program and providing data management leadership.




Language and Communications Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Excellent verbal and written skills; a strong leader in presenting information, ideas and results is required to internal and external audiences. 


Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, proportions, percentages, and area.


Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.


Technical Skills: To perform this job successfully, an individual must have solid working knowledge of Microsoft Office.  Specific areas of experience should include:

  • Experience with MS Visio, Power BI or other process mapping applications
  • Familiarity with core business applications such as general ledger, accounts payables, requisition systems, and document management systems



Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  • While performing the duties of this job, the employee is regularly required to use hands to key, handle, or feel and reach with hands and arms.
  • While performing the duties of this job, the employee is frequently required to talk or hear.
  • Specific vision abilities required by this job include close vision and peripheral vision. ·Must be able to lift up to 40 pounds.


Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  • The noise level in the work environment is usually moderate.
  • Moderate exposure to outdoor elements at all times of year when traveling to and from work sites via public transportation.


Heartland Alliance makes all hiring and employment decisions without regard to race, creed, color, age, gender, gender identity, marital or parental status, religion, ancestry, national origin, physical or mental disability, sexual orientation, sexual identity, immigrant status, political affiliation or belief, ex-offender status (depending on the offense and position to be filled), unfavorable military discharge, membership in an organization whose primary purpose is the protection of civil rights or improvement of living conditions and human relations, height, weight, or HIV infection, in accord with the Organization's AIDS Policy Statement of September, 1987. Individuals with disabilities requiring accommodation should contact the Employee Services Office at (312) 660-1431.


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