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Compliance Manager

Req ID: 6759
Location: Chicago- City Wide
# of Openings: 1
Shift:
FT/PT: Full time
Employment Type: Regular
Salary Schedule: 5
Job Notes:

Description

Summary: The work involves responsibility for performing a variety of professional-level duties involved in evaluating the compliance, financial health, and the long-term viability of management of affordable housing properties. These duties include the compliance oversight of the acquisition, development, property management/administration and disposition of real estate in accordance with Federal HUD, NSP, CLIHFT, PRA, RAD, HCV, Low Income Housing Tax Credit, and State HOME laws and regulations. Under the general supervision of the Director of Property Management, Compliance Managers perform assignments to ensure Heartland Housing facilities are developed, managed and maintained to set standards. The Housing Compliance Manager supervises all compliance matters and works closely with Area Managers and site staff who manage the affordable housing properties.

 

Essential Duties and Responsibilities:

  • Coordinates and executes property/portfolio external and internal reporting with the assistance of compliance coordinator, follows compliance restrictions, completes audit reviews, and other requests/projects as required by supervisor.

  • Maintains current effective and pending local, state, and federal legislation as appropriate.

  • Develops external relationships and public/private interactions where appropriate.

  • Works with COO, DPM, and AM to prepare an annual asset business plan: Each year preparing an annual business plan for strategies, financial goals, physical condition, as well as a five year plan for each program property. This plan will include the budget, capital expenditure expectations, strategic recommendation(s), any disposition strategies, and a plan for increased cash flow.

  • Prepares property reports for Director of Property Management and for external partners including compliance reporting, lender relationships, and insurance regulations and adequacy.

  • Makes recommendations to Executive Management for the long-term disposition of affordable housing assets.

  • Assists coordinator in the analysis of the financial qualifications of prospective tenants.

  • Receives, investigates and contributes to the resolution of tenant or public complaints.

  • Inspects and reviews tenancies for compliance with lease agreements, insurance requirements and other management policies.

  • Oversees tenant improvements, renovation projects and signage.

  • Reviews and recommends annual budget: Oversee preparation with property management and recommend an annual operating budget.

  • Works with Regional Facilities Managers to execute periodic site inspections: During the calendar year, prepare write up on physical condition needs in compliance with the Uniform Physical Condition Standards (UPCS) prioritizing and addressing deficiencies.

  • Prepares and submits interim and annual performance reports and information as required by investor's/lender's document format. Coordinates with Accounting on information release.

  • Builds and maintains relationships with local and regional offices of various regulatory agencies that have a stake in any asset's performance.

  • Coordinates with and provides information/assistance to other Housing Authority departments and outside agencies/organizations; responds to a variety of real estate inquiries from internal and external sources.
     

Qualifications:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Education and/or Experience:

    • A) Graduation from a regionally accredited college or university or one accredited by the State Board, a baccalaureate degree in public or business administration, accounting, operational management or a closely related field and (1) year of professional level work experience, or its part time equivalent, in residential property management, financial management, full-charge accounting, internal auditing or business or contract administration, one (1) year of which must have been in an administrative or supervisory capacity; or,

    • B.) Five (5) years of professional level work experience, or its part time equivalent, in residential property management, financial management, full-charge accounting, internal auditing or business or contract administration, one (1) year of which must have been in an administrative or supervisory capacity; or,

    • C.) An equivalent combination of training and experience as described by the limits of (A) and (B) above.

       

  • A criminal background check is required for employees working for Heartland Housing property management.
     

  • Abilities and General skills for this role:

    • Good knowledge of basic principles, methods, practices and techniques involved in real estate development and leasing and property management.

    • Good knowledge of the basic rules and regulations regarding various housing programs: Federal Public Housing, Low Income Housing Tax Credits, HOME, City low-income housing, Housing Choice Project Based Vouchers, and mix-finance.

    • Good knowledge of the compliance and reporting standards regarding various housing programs: Federal Public Housing, Low Income Housing Tax Credits, HOME, NSP, City low-income housing, Housing Choice Project Based Vouchers, and mix-finance.

    • Good knowledge of basic principles and practices of public administration, including purchasing, contracting and maintenance of public records.

    • Good knowledge of the principles and practices of sound business communication; real estate terminology.

    • Good knowledge of computer capabilities applicable to functional responsibilities.

    • Ability to coordinate development and property management program activities with multiple stakeholders to ensure agreement and beneficial outcomes.

    • Ability to apply sound problem-solving techniques to resolve routine asset management issues.

    • Ability to interpret and apply laws, regulations, ordinances and policies applicable to real estate programs. Ability to understand, interpret and respond to tenant and developer needs and expectations.

    • Ability to prepare clear and accurate reports, research studies, feasibility analyses, financial pro forma, correspondence and other documents.

    • Ability to prepare lease agreements and other real estate documents.

    • Ability to communicate effectively orally and in writing to both internal and external stakeholders.

    • Ability to maintain all required files, records and documentation.

    • Ability to exercise judgment within established guidelines.

    • Ability to exercise tact and diplomacy in dealing with difficult people, issues and situations.

    • Ability to establish and maintain effective working relationships with those encountered in the course of work.

    • Ability to supervise others in a manner conducive to full performance and high moral.

 

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Frequently required to stand, walk, and sit.

     

     

    Heartland Alliance makes all hiring and employment decisions, and operates all programs, services, and functions without regard to race, receipt of an order of protection, creed, color, age, gender, gender identity, marital or parental status, religion, ancestry, national origin, amnesty, physical or mental disability, protected veterans status, genetic information, sexual orientation, immigrant status, political affiliation or belief, use of FMLA, VESSA, military, and family military rights, ex-offender status (depending on the offense and position to be filled), unfavorable military discharge, membership in an organization whose primary purpose is the protection of civil rights or improvement of living conditions and human relations, height, weight, or HIV infection, in accord with the organization's AIDS Policy Statement of September 1987..

     



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