The responsibilities of this position include driving throughout Chicago and the surrounding area to transport program participants and to deliver food and general supplies, and attending to the safety and security needs of program participants. When not performing driving duties, this position will be stationed on the milieu floor in one of Youth and Residential Services’ program sites.
Essential Duties and Responsibilities:
- Provides secure transportation of program participants in agency vehicle or on public transportation to any location that is necessitated by programmatic needs.
- Drives throughout Chicago and the surrounding area to deliver food and to pick up supplies.
- Supervises program participants individually or in groups and provides for their safety and well-being.
- Responds effectively to unexpected situations and crises during transports such as transportation delays and procedural failures, and communicates status of transport with supervisor on a timely basis.
- Assists in ensuring that company vehicles remain in good working order and reports issues with vehicles to management in a regular and timely manner.
- Participates in the implementation of program activities and events.
- Responds immediately to security and safety breaches and provides physical restraint as needed, in accord with restraint and crisis intervention training and program guidelines.
- Completes all necessary forms and reports in an accurate and timely manner.
- Performs housekeeping duties such as cleaning, laundering and preparing meals, among other similar tasks, and monitors the safety conditions and overall cleanliness of the residential program.
- Participates and actively contributes in regular supervisory and staff meetings, in-house training sessions, and other activities as required.
- Other duties may be assigned.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Education and/or Experience: High school diploma or equivalent and a minimum of three years experience working with youth, or in security, transportation, general professional driving, general warehouse, or the military (or an equivalent combination of continuing education and experience) is required.
- Language Skills: Fluency in a second language may be required. Ability to write routine correspondence, staff communications and reports. Ability to follow oral and written instructions.
- Physical Ability: Ability to lift and/or move up to 50 pounds. Ability, with proper training, to assist in physically restraining youth. Ability to remain standing for the majority of a shift.
- Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
- Other Qualifications: A valid driver’s license is required. A CDL License with a passenger endorsement is preferred and may be required. Must have a clean driving record that complies with DCFS’ requirements for drivers (including no convictions related to reckless driving and no license suspensions/revocations in the past three years, among others). Must successfully pass criminal background check.
Work Environment: Each YRS program site operates on a 24/7 basis, 365 days per year. To meet both the needs of our participants and contractual obligations, employees of YRS need to be flexible in regards to work location and scheduling, each of which may be altered by program management at any time. Employees must be willing to perform any duty that may be required due to the needs of the program.
- Three primary shifts are scheduled each day including weekends and holidays. Employees may be required to work any one of these shifts and, if necessary, may be required to work a split-shift, or an extended or shorter shift, based on the needs of the program.
- All employees share responsibility for the cleaning and basic maintenance of our facilities.
- The employee will be required to work at various YRS facilities as necessitated by program needs.
- The employee may be required to remain on Organization premises during breaks and/or meal periods and may be required to stay on Organization premises until their replacement arrives.
- Crisis prevention and behavioral management techniques may include physically restraining and physically escorting participants.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to lift and/or move up to 50 pounds.
- Ability, with proper training, to assist in physically restraining youth.
- While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear.
- Unrestricted ability to bend, stoop, squat, stand, walk, climb, twist, turn and reach out with arms and hands with hands and arms .
Heartland Alliance makes all hiring and employment decisions without regard to race, creed, color, age, gender, gender identity, marital or parental status, religion, ancestry, national origin, physical or mental disability, sexual orientation, sexual identity, immigrant status, political affiliation or belief, ex-offender status (depending on the offense and position to be filled), unfavorable military discharge, membership in an organization whose primary purpose is the protection of civil rights or improvement of living conditions and human relations, height, weight, or HIV infection, in accord with the Organization's AIDS Policy Statement of September, 1987. Individuals with disabilities requiring accommodation should contact the Human Resources Office at (312) 660-1431.