Heartland Alliance International (HAI) is the global arm of Heartland Alliance for Human Needs & Human Rights, a family of organizations that has been leading anti-poverty and social justice work in Chicago for more than 125 years. Heartland Alliance International implements programs on a range of global human rights issues in Latin America and the Caribbean, the Middle East and North Africa, and Sub-Saharan Africa. We believe in ensuring the safety of people whose rights have been violated and empowering them to actively engage in their communities and drive social change.
The Director of Design, Monitoring, Evaluation, and Learning will lead HAI’s international teams in project development through expert technical analysis and collection of vital data. The DMEL Director will also lead and facilitate growth for business development opportunities and expand HAI’s influence domestically and internationally while promoting HAI’s mission and strategic objectives.
Essential Duties and Responsibilities
- Serve as a progressive leader for design, monitoring, evaluation, and learning in all of HAI’s programs and across all of Heartland Alliances enterprises, coordinating M&E implementation, capacity building, sharing and learning
- Establish and manage the overall activity monitoring system to track progress towards meeting contract results, indicators and targets
- Support the development and refinement of DMEL products and services that align with HAI’s overall strategy; align strategies and initiatives with other enterprises across Heartland Alliance.
- Promote HAI as a leader in the DMEL space by representing the firm at industry conferences and events
- Streamline DMEL plan development approaches to drive growth in programs and identify, track, and liaise opportunities with potential and existing partners
- Identify priorities in global M&E systems, practices, and training needs; Lead the development and roll-out of data management system, policies, and practices on a global scale.
- Utilize critical inputs, feedback, and assessments from evaluation partners to inform changes in program design, approaches and scale-up.
- Establishes and manages the overall activity system to track progress towards meeting contract results, indicators and targets;
- Develop and update implementation and strategic plans setting out specific quantifiable performance indicators and targets for overall objectives, activities, and establishing monitoring systems to measure project progress;
- Develop tools for both qualitative and quantitative data collection and protocols for performance monitoring assessments and include other departments across Heartland’s enterprises to streamline processes;
- Ensure data collected, stored and analyzed follows HAI’s project guidelines as well as the relates to the specific project needs with consideration to needs of other projects Heartland’s other enterprises may be a part of;
- Ensure regular communication of DMEL activities, achievements, and identification of barriers or potential barriers to all key stakeholders and contribute to key internal and external reports; lead collection of feedback from relevant staff and present concrete solutions.
- Build lasting relationships with internal and external stakeholders based on shared HAI values, trust, and a commitment to the greater mission
Education and/or Experience
- Minimum of a Master’s degree in measurement, statistics, demography, public policy, public health or other relevant field and at least 10 years of experience in Monitoring and Evaluation of projects; Advanced relevant post-graduate certificates or coursework is desirable;
- At least 10 years of experience in international development programs with INGOs and/or NGOs; Experience in multiple donor projects is highly desirable, specifically US government grant funded projects;
- Strong Demonstrated capacity and experience in advanced analytical methodology (both quantitative and qualitative), data collection, analysis, and management; M&E Concepts and training, tools, project design, and budgeting; including low resource countries; international experience required
- High proficiency with computer-based statistical packages and databases ( STATA, SPSS, Excel, etc.) required
- Proven experience in implementing and overseeing measurement, evaluation and learning activities in Access to Justice, Gender, Mental Health and Psychosocial Support, Sexual and Reproductive Health, civil society and governance, HIV/AIDS, education, workforce development, or similar sector;
- Demonstrated track record in facilitating cross-sector collaboration, preferably for international companies, NGOs, donors or foundations operating in Africa, Asia, Latin America, and/or the Middle East
- High levels of proficiency with MS Office Suite and Windows Operating Systems, experience with data visualization software, such as PowerBI or Tableau, desirable.
- Ability to lead and manage a team of diverse individuals at all levels of the organization both in person and remotely with a mindset of building trusted DMEL leaders throughout HAI
- Experience working with international donors, as well as counterparts and beneficiaries such as international and local NGOs and government representatives
- Experience conducting field research required; including using qualitative and quantitative techniques;
- Ability to prioritize tasks and continuously identify ways to improve and promote quality through accuracy, managing change, and thorough analysis
- Demonstrated ability to adapt to changes in the work environment to include change management, competing demands, delays or unexpected events, and dedication to understand the complexities of culture within HAI and in the countries in which we operate
- Excellent written and verbal communication skills and relevant computer software skills with proficiency in Excel and other data management systems;
- Fluency in English required; fluency in French, Spanish, or Arabic preferred;
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is regularly required to talk or hear.
- While performing the duties of this job, the employee is frequently required to sit; use hands to handle or feel and reach with hands and arms.
- While performing the duties of this job, the employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch, or crawl.
- The employee must occasionally lift and/or move up to 10 pounds.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The noise level in the work environment is usually moderate.
- The employee may be required to remain on Organization premises during breaks and/or meal periods and may be required to stay on Organization premises until their replacement arrives.
- The employee is required to travel regularly to often insecure and limited-resource environments.
Heartland Alliance makes all hiring and employment decisions, and operates all programs, services, and funct ions without regard to race, receipt of an order of protection, cre ed, color, age, gender, gender identity, marital or parental status, religion, ancestry, national origin, amnesty, physical or mental disability, protected veterans status, genetic information, sexual orientation, immigrant status, political affiliation or belief, use of FMLA, VESSA, military, and family military rights, e x-offender status (depending on the offense and position to be filled), unfavorable military discharge, membership in an organization whose primary purpose is the protection of civil rights or improvement of living conditions and human relations, height, weight, or HIV infection, in accord with the organization's AIDS Policy Statement of September 1987.