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Clinical Data Coordinator

Req ID: 6920
Location: Chicago - North Side
# of Openings: 1
FT/PT: Full time
Employment Type: Regular
Salary Schedule: 4
Job Notes:



The Clinical Data Coordinator will lead the program evaluation services for assigned Ryan White HIV/AIDS Programs (RWHAP), and collaborates with the Clinical Quality Manager to support the evaluation of the assigned programs. This role will be the liaison/key point person between the data department and quality management department by demonstrating autonomy in providing services to the assigned program. This role will participate in communications with key funders as assigned to represent HAH and provide insight into relevant data activities and will have access to confidential grant information.

Essential Duties and Responsibilities:

1. Serves as the primary individual responsible for the data report creation for assigned program’s reporting requirements as well as all required monthly and quarterly reporting.

2. Works collaboratively with the Clinical Quality Manager in all RWHAP operations, to ensure continuity of programming.

3. Works collaboratively with assigned external and internal program partners to assist in data analysis and creation of data reporting for evaluation of mission related policy initiatives

4. Ensures that evaluation activities and related policies, procedures, processes, and guidelines accurately reflect and comply with local, state, and federal laws and requirements, including with all Ryan White requirements.

5. Responsible for implementing the evaluation and monitoring activities as required from the Clinical Quality Manager through the use of SQL queries to extract raw data from program systems and analytical reporting tools to provide insight into program activities.

6. Responsible for validating data provided to programs and working with programs to identify and correct related issues.

7. Coordinates with evaluation team members to develop analyses plans.

8. Ensures the security of PHI when collecting and reporting data.

9. Other duties may be assigned and are in alignment with this role’s work in serving HAH’s mission.

Cultural Attributes: To perform the job successfully, an individual should demonstrate the following attributes.

Leaderful – Take initiative, communicate effectively, delegate based on skills and interests, possess strategic thinking and acting; develop staff, foster teamwork.

Participant centered – Listen to and collaborate with participants, identify strengths and implement evidence- based practices; integrate and coordinate services across HAH programs

Valuing our colleagues – Be respectful and responsive; appreciative and supportive; provide input, initiative and recognition of colleagues

Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.

Competencies: To perform the job successfully, an individual should demonstrate the following


 Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

Critical Thinking – Able to identify, assess, and develop effective solutions to organizational threats, risks, and gap that impact quality and operations.

Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.

Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.

Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.

Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.

Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience: Bachelor’s degree in Social Work, Nursing, Informatics, or related field required and 3 yrs. of experience in relevant field such as Ryan White HIV (RWHAP).

•Past experience conducting evaluation or program monitoring is strongly recommended. . Experience in working clinically with HIV and not in data services or experience in data services and not in clinical work with HIV.

•Experience with data and/or evaluation required including providing quality improvement

Language Skills: Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors.

Mathematical Skills: Ability to apply advanced mathematical concepts such as exponents, logarithms, quadratic equations, and permutations. Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory, and factor analysis.

Reasoning Ability: Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems. Ability to deal with nonverbal symbolism (formulas, scientific equations, graphs, musical notes, etc.,) in its most difficult phases. Ability to deal with a variety of abstract and concrete variables.

Computer Skills: Proficiency in SPSS and Microsoft Access, Excel, and Word required. Proficiency in Internet Explorer, Outlook/Exchange; Windows operating systems; and other software routinely used by Heartland Alliance.

Other Skills: Experience working with people who are very low income and people of different races and ethnicities.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear.

While performing the duties of this job, the employee is frequently required to sit; use hands to handle or feel and reach with hands and arms.

While performing the duties of this job, the employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch, or crawl.

The employee must occasionally lift and/or move up to 10 pounds.

Heartland Alliance makes all hiring and employment decisions without regard to race, creed, color, age, gender, gender identity, marital or parental status, religion, ancestry, national origin, physical or mental disability, sexual orientation, sexual identity, immigrant status, political affiliation or belief, ex-offender status (depending on the offense and position to be filled), unfavorable military discharge, membership in an organization whose primary purpose is the protection of civil rights or improvement of living conditions and human relations, height, weight, or HIV infection, in accord with the Organization's AIDS Policy Statement of September, 1987. Individuals with disabilities requiring accommodation should contact the Employee Services Office at (312) 660-1431

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