Platforms Engineer (Level 2)

Location: Kuala Lumpur
Country: Malaysia
Requisition Number: 10447
Job Family: IT
Number of Heads Remaining: 3


Platforms Engineer x 3

Level 2 Support

Kuala Lumpur, Malaysia,

Competitive Salary and Benefits Package


Job Family: IT.

Johnson Matthey have an exciting opportunity for 3 x Platforms Engineers to join our Level 2 hub for all infrastructure services globally. Candidates will be based from our Kuala Lumpur, Malaysia office on a permanent basis.

Candidates must have experience with Windows and Linux, Virtualization (VMware) Cloud Computing / AWS and Azure. Experience with PowerShell is advantageous.

We are launching 24-hour Global Operations Centre in Kuala Lumpur. This new team of engineers will work in shifts to deliver the operational management and performance of key JM infrastructure, network, client and security technologies, providing fantastic service to 10,000 employees in over 40 countries across the world. 

Role Summary:

The Platforms Engineer provides day to day Level 2 operations support for JM’s Platforms infrastructure. This includes virtualization, operating system administration, cloud computing and backup and restore. The individual will be working closely with engineers from other domains (infrastructure and applications) to ensure services availability.

The individual maintains the reliability and performance of the JM IT’s platforms services and the technologies supporting these services. This includes monitoring of the environments; responding to service requests, incidents, change requests, and problem management.

Key responsibilities:

  • Implementation and technical support; including planning, installation, ongoing management, monitoring, troubleshooting, and decommissioning,

  • Analysis, troubleshooting and implementing approved and standardized resolutions.  ​ 

  • Adhering to and executing the approved BCP/DR process. ​ 

  • Supporting L3 teams in updating documentations and keep it up to date in line with JM standards and policies. ​ 

  • Share gained knowledge with colleagues through formal documentation and communications sessions. ​ 

  • Act in accordance to the company’s Policies, Standards and Standard Operating Procedures (SOPs). ​ 

Technical Skills:

  • Windows operating systems administration is essential, Linux (RedHat and SUSE) advantageous

  • Cloud Computing e.g. Amazon Web Services and Azure.

  • Virtualization / VMware

  • Veeam.

  • PowerShell

A little about us

Johnson Matthey is the global leader in sustainable technologies, applying our cutting-edge science to create solutions with our customers that make a real difference to the world around us. Our science and research help to reduce pollution, relieve pain, restore hearing and boost crops. Behind all of this, we’re an international business made up of many extraordinary parts. We have been in business for over 200 years. From a single office in London in 1817, we've built a global presence with significant operations in more than 30 countries. We support our customers' needs from 43 major manufacturing sites all around the globe, providing consistency and quality wherever they are.

How to apply:

A full job description is available on request from  If you have the necessary skills and experience to join our team, please apply online

Johnson Matthey Plc is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.


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