Service Desk Analyst
|Company Order Number:||8110|
|# of openings:||1|
Vacancy: Service Desk Analyst
A little about us
Johnson Matthey is the global leader in sustainable technologies, applying our cutting-edge science to create solutions with our customers that make a real difference to the world around us. Our science and research helps to reduce pollution, relieve pain, restore hearing and boost crops.
Behind all of this, we’re an international business made up of many extraordinary parts. We have been in business for over 200 years. From a single office in London in 1817, we've built a global presence with significant operations in more than 30 countries. We support our customers' needs from 43 major manufacturing sites all around the globe, providing consistency and quality wherever they are.
What we need
We are actively seeking a Service Desk Analyst on a contract basis to be based in our Teesdale office.
Johnson Matthey’s global IT function is responsible for ensuring that our IT capabilities are not only able to support and integrate technologies but can also offer insight into future IT tools that could provide us with a competitive edge and improved operating efficiencies.
The purpose of this role is to provide a single point of contact / level one support for all user incidents and service requests. The role will be responsible for ensuring a disciplined, systematic, yet empathetic approach is delivered for incident and service request resolution.
Are you the ideal candidate?
How to apply:
A full job description is available on request from BIS-RECRUIT-MAIL@matthey.com. If you have the necessary skills and experience to join our team, please apply online
ohnson Matthey Plc is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.
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