Technical Author

Location: Billingham
Country: United Kingdom
Company Order Number: 8419
# of openings: 1


Are you looking for a job with challenging and interesting work, the ability to use your skills and experience to add value to a globally based business in the Oil and Gas industry?

Do you hold a Degree or equivalent and have commensurate experience in creation and authorship of technical documentation?

Then you will be interested in this fantastic opportunity.

Tracerco is a world leading industrial technology company providing unique and specialised detection, diagnostic and measurement solutions. Headquartered in Billingham in North East England, Tracerco employs around 400 people worldwide and is part of the Johnson Matthey Group.

We are looking to recruit a Technical Author to our business.

In this position you will be part of the Product Development and Innovation team responsible for

the creation and authorship process for all Tracerco technical documentation for internal and external use.

Reporting to the Project Manager it will involve setting the standard and communicate and promote best practice for Tracerco to produce, publish and communicate technical information and documentation. Ensuring internal and external customer / user experience of our technical information and associated publications truly adds value to our business and sets us apart from our competitors.

As part of a successful and busy team you will enjoy a forward-thinking culture and progressive environment, based in a modern and friendly office environment, located in the Billingham area.

You’ll enjoy access to an excellent salary and rewards package, working with top class people and superb career development opportunities.

Key responsibilities

You will be given plenty of responsibility as part of this diverse and challenging role.

Research and deliver latest technology and media relating to authoring, publishing and communicating technical information. keep up to date with latest industry best practices for authoring, publishing and communicating technical information for all appropriate audiences.

Define internal standards to be used by Tracerco for best practices for authoring, publishing and communicating technical information for all appropriate audiences i.e. internal and external customers and users, and sub-suppliers. Collaborate with other internal business units to share best practice and learning as appropriate.

Ensure corporate branding incorporated fully across all technical information and documentation media produced by Tracerco. Maintain training and coaching across Tracerco to ensure internal best practice and standard for authoring, publishing and communicating technical information for all appropriate audiences is well understood and adopted. Produce and prepare technical information and documentation across Tracerco product Development and Innovation such as product user manuals, product maintenance and troubleshooting guides, help files etc to support internal and external customers in understanding and using our products and / or services.

Are you the ideal candidate?

  • Degree qualified or equivalent in an Engineering or technical related subject.
  • Demonstrable experience in technical authoring.
  • Demonstrable understanding of complex technology and applications. – ability to understand technical details of products and services so can effectively describe usage to others through use of appropriate media.
  • Demonstrable expertise in Microsoft Office package.
  • Demonstrable expertise in latest technical authoring and publishing software tools, such as Adobe Framemaker, RoboHelp, Photoshop, Illustrator, Madcap Flare, MediaWiki or similar.

How to apply:

If you have the necessary skills and experience to join our team, please apply online. 

Closing date for applications: 21st June

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