Fulfillment Coordinator

Title: Fulfillment Coordinator
Location: Torrance, CA
Department: Distribution Center


This position’s primary job function is to coordinate and prioritize all Fulfillment, with focus on National and International orders, shipping at the distribution center to ensure timely and accurate order fulfillment is performed.


Essential Job Functions:

  • Creates shipping documentation including bills of lading, shipping labels, and export paperwork
  • Routes outgoing shipments through various freight companies and schedules transportation of shipments.
  • Works closely with all vendor’s logistics providers to assure on-time shipments
  • Maintains shipment files, issues reports, and responds to vendors inquiries regarding status of shipments
  • Prepares and follows-up on shortage, overage, and damage claims
  • Performs daily audits on outbound national shipments to identify any potential shipping errors are corrected prior to shipment
  • Prepare and submit EDI documents through DI Central Website
  • Submit Advance Shipping Notice using vendor web portal
  • Pick orders using the hand held device
  • Pack orders using the WMS Shipping Management Form
  • Ensure accurate scanning activities are performed on all outbound shipments
  • Prepare paperwork/documents as required per account
  • Track shipments to ensure on time delivery to destination
  • Process domestic and international shipments online through UPS, Federal Express, etc.
  • Prepare international customs documents
  • Perform all other non-related job duties as needed


Preferred Job Functions:

  • Respond to emails
  • Answer questions from customer Order Management Team regarding current and past order
  • Answer phone in the fulfillment area
  • Follow-up with supervisors and manager regarding potential problem that may affect the daily shipping process


Supervisory Responsibilities:

  • The ability to help oversee national packing process
  • Assuring all orders are fulfilled on a timely basis
  • Implement and maintain department directives
  • Minimize customer charge backs by accurate fulfillment of orders
  • Seek out ways to reduce less than truck load (LTL) freight cost



  • Must have good attention to detail
  • Must be reliable, motivated and able to work in a fast-paced environment
  • Excellent verbal and written communication skills
  • Must be able to lift 35 pounds and will be on their feet 60 percent of the work time
  • Excel knowledge required


Education Requirements:

  • Must have adequate knowledge of MS Outlook, Excel and Windows



Physical Requirements:  The physical demands marked below are representative of those that will be required to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

  • Lifting up to 35 lbs.
  • Carrying up to 35 lbs.
  • Stooping, bending, kneeling, squatting, walking, standing, sitting, climbing, balancing (e.g; climbing and working from ladder), eye-hand coordination, close vision (clear vision at 20" or less), distance vision (clear vision at 20' or more), color vision (ability to identify and distinguish colors), depth perception (ability to judge distance spatial relationships), and hearing.



About Murad:


America’s leading doctor brand preserves beautiful skin from the inside out. Murad is the epicenter of next-generation skincare renowned for innovation, backed by clinical proof, awarded for performance, recognized for industry firsts, and inspired by a global demand for Doctor-developed products.


Skincare is healthcare: Dr. Murad’s revolutionary philosophy made more than 30 years ago is our purpose. As a Board-certified Dermatologist, trained Pharmacist and author, Dr. Murad happily and humbly captains a culture committed to beautiful skin through whole-body health.


This is an exciting time to join the Murad family as we chart our next industry first, Connected Beauty: Cutting-edge formulas connect with proven lifestyle practices and professional care for physical, psychological and cultural health. We walk the walk with bright, “eyes up” meeting spaces, ingredient technology advances for global skincare challenges, purposeful goals and philanthropic opportunities. Join the team and experience how a Connected Life is a Beautiful Life.

Look us up on www.murad.com


At Murad, we believe diverse teams drive business results and create a better future every day for our employees, consumers, partners, and communities.  We want diversity of thought on every single team to make better decisions, launch ground break innovations, and challenge the status quo to unlock growth.


Equal Opportunity| Affirmative Action Employer Minorities| Females| Protected Veterans| Persons with Disabilities

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