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Sales Engagement Analyst

Location: Lynnwood, WA
Department: Sales - Operations & Analysis
Type: Full time
# of openings: 2

Description

At PEMCO it’s all about people, starting with our customers. We’re a mutual insurance company owned by our Northwest policyholders and protecting their dreams since 1949. We believe in listening to our customers and showing that we understand them in ways that others don’t. It’s what makes us “a little different.”

Why We Need You:

We are looking for a self-motivated, experienced analyst to work in a dynamic, fast-paced environment on a cross functional team for the Customer Service and Sales departments. In this role, you'll manage, extract, and interpret data and leverage your analytical knowledge and commitment to customer satisfaction to make recommendations and provide insights that drive effective strategic decisions!

At PEMCO you will enjoy the benefits of a smaller company – sharing ideas, learning and seeing the impact of your work – while competing with the big guys and enjoying positive work-life balance. We’re a company of 500+ relationship-focused, community-minded people, serving our policyholders from office in Lynnwood. Come join us!

What You'll Be Doing:

  • Contribute expertise to the design, development, and maintenance of sales and service performance metrics, reports, analyses, and dashboards
  • Query databases to generate scheduled and ad hoc reports and analysis to support department goals
  • Develop predictive models to improve operational outcomes.  
  • Provide data collection and analysis support to cross-functional teams in the execution of projects and initiatives
  • Perform semi-complex analysis to evaluate the performance of and identify trends/ issues and make actionable recommendations for improvements
  • Plan and manage small to medium scale projects

What You'll Bring:

  • Two or more (2+) years of professional or educational experience in data analysis required
  • Demonstrated ability to organize data visually or present in a way useful to making decisions
  • Proficiency in MS Office Suite (Outlook, Word, Excel and PowerPoint)
  • Experience with a Business Intelligence software such as Tableau, MS Power BI, SQL, database mining, and R programming language preferred
  • Working experience in the Property and Casualty Insurance industry preferred

Job Conditions:

This job requires the ability to use desktop computers and the ability to work a flexible schedule to meet business needs.

We've Got You Covered:

  • Competitive salary
  • 200% match on your 401(k) up to 6% of your pay
  • Generous medical, dental, disability and life insurance plans
  • A friendly, professional work environment
  • The opportunity to work at a place of integrity, where customer service is emphasized


At PEMCO, we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products and our community to flourish. PEMCO is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation or Veteran status.



    

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