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Claims Adjuster - Auto Liability

Location: Spokane, WA
Department: Claims - Auto Liability
Type: Full time
# of openings: 1


Who We Are

At PEMCO it’s all about people, starting with our customers. We’re a mutual insurance company owned by our Northwest policyholders and protecting their dreams since 1949. We believe in listening to our customers and showing that we understand them in ways that others don’t. 

Working at PEMCO, you will enjoy the benefits of working for a thriving and growing company, sharing ideas, learning and seeing the impact of your work, while also enjoying positive energy and work-life balance. We’re a company of 500+ relationship-focused, community-minded people, serving our policyholders from our offices in Seattle, Lynnwood and Spokane.

Why We Need You

As a Claims Adjuster in our Auto Liability group, you will be responsible for the investigation, evaluation, negotiation, arbitration and resolution of auto liability claims. Join our fast-paced and service-oriented team of adjusters who focus their experience on those claims that do not have a bodily injury component.

What You'll Be Doing

  • Correspond, interview, or interact frequently with policyholders, agents, claimants, witnesses, attorneys, medical specialists, agents, contractors, repair technicians, and/or other vendors as appropriate
  • Handle claims of moderate complexity applying statute, case law and policy
  • May conduct physical inspections of damaged property or accident scenes, direct vendors in such activity and make payments within authority limits or recommendations accordingly

What You'll Bring

  • BA/BS or equivalent work experience preferred
  • Certifications in CPCU, AIC, Arson/Fraud or other claim specific designations preferred
  • Keyboarding speed of 35 WPM required. Demonstrated proficiency in Microsoft Office Suite, specifically, Word, Excel, PowerPoint, and Windows required; knowledge of MS Outlook preferred
  • Technical skills commensurate with appropriate discipline required
  • Three or more (3+) years claims adjusting experience roles preferred
  • Valid driver’s license and good driving record required

Job Conditions

This job requires the ability to use desktop computers and work flexible hours. Occasional travel required.

We’ve Got You Covered

  • Competitive salary
  • 200% match on your 401(k) up to 6% of your pay
  • Generous medical, dental, disability and life insurance plans
  • A friendly, professional work environment
  • The opportunity to work at a place of integrity, where customer service is emphasized

At PEMCO, we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products and our community to flourish. PEMCO is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation or Veteran status.


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