Position Description

Field Supervisor
Location New York City, NY
Company Order Number 2036
# of openings 1
Apply Now

Custom Computer Specialists, Inc. is one of the largest Technical Consultants on Long Island, celebrating over 40 years in business!  We continue to successfully provide network integration, support services, products solutions, and applications services to our valued clients in the northeast.  Our focus is simple...our goal is to make technology easy and to help our clients use it as effectively as possible.

We are currently looking for a Supervisor of Field Engineers to join our team!

Responsibilities

  • Technically assess and supervise approximately 15-20 Field Engineers
  • Determine assignments, resource allocation, scheduling, issue resolution and overall performance of each employee 
  • Manage, develop, train, and mentor team on projects and assess performance for engagement and year-end reviews
  • Plan career development and technical certifications/skills paths
  • Actively work with the Program Leadership team to set employee expectations, ensure deadlines are met, and lead change efforts effectively
  • Supports the Leadership Team in identifying and mitigating resource issues
  • Ensure compliance with Company and Program’s standards, processes, and guidelines

Qualifications

  • 5 years’ experience in being a member of a leadership team managing 15+ resources
  • Strong technical acumen
  • Strong communication and influencing skills
  • Strong team building and conflict resolution skills
  • Experience in Quality Management and driving quality performance
  • Solid aptitude across Microsoft Office Suite - especially Word, Excel, Visio and PowerPoint
  • Strong customer service skills
  • Excellent attention to detail
  • Proficient in English
  • Qualified candidates should possess the following technical skills:
    • A minimum of 5 years’ experience in LAN/WAN environments with responsibility for managing integration teams
    • Experience is resource management and development
    • Technical Knowledge and Experience in the following areas
    • Cisco Infrastructure Wireless experience/knowledge
    • A thorough understanding of network infrastructure and protocols (e.g. TCP/IP, IPX,)
    • Knowledge of VLAN structures and configuration backup
    • General knowledge of content delivery proxy servers
    • Desktop OS, NOS and application support experience

The position is based in Hauppauge, LI and will require moderate travel into the five boroughs of New York City.

Custom Computer Specialists Offers:

  • Competitive salaries
  • Comprehensive benefits including:
    • Medical and dental plans
    • Company Paid Vision and Short and long term disability plans
    • Flexible spending programs including Healthcare, Dependent Care, Transit and Parking
    • 401K with employer match
    • Tuition reimbursement
    • Onsite Fitness Center (or gym membership reimbursement for client or satellite based employees)
    • Company paid life Insurance
    • Paid holidays and vacation
    • Technical certification gift card rewards program

Come experience our unique culture and see how our “right people, right results” philosophy has led to our outstanding success!  We are great place to start your IT career!

EEO Statement:

Custom Computer Specialists is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other protected characteristic.

Back Apply Now