The Inside Sales Lead is responsible for the overall development, performance and managing of inside sales activities, including equipment and parts. Recommends, plans and strategizes activities needed to achieve sales goals and targets. Develops metrics needed to determine the overall performance of the insides sales and parts departments. Responsible for inventory management of parts and equipment as well as recommendations and adjustments to rolling forecasts as they relate to identified sales trends. Produces, reports on and is responsible for tracking both the parts and equipment forecasts. This includes updating a 13-month rolling forecast for equipment and parts at all times.
Manages the daily activities of Inside Equipment and Parts Sales team.
Maintains inventory reports and is responsible for tracking both the parts and equipment forecasts. This includes updating a 13-month rolling forecast for equipment and parts each month.
Creates, manages and maintains competitive pricing comparison documentation.
Analyzes equipment and parts forecast performance statistics recommending decisions based on these statistics.
Productivity / Job Knowledge 15%
Assists in the development and implementation of sales related plans and programs as needed.
Conducts regular coaching with Inside Sales team to motivate to build selling skills as well as identify training needs and schedule training sessions.
Provides timely feedback to senior management regarding equipment and part sales performance.
Maintains up-to-date knowledge of industry developments, equipment trends and stays involved with appropriate industry networks.
Maintains contact with all clients in the market area to ensure high levels of client satisfaction.
Develops, implements and reviews core staff responsibilities and tasks.
Improve part and equipment sales on time delivery performance through enhanced forecasting accuracy, while maintaining targeted inventory levels.
Demonstrates a good attendance record; is aware of the impact that missing work will have on the customer as well as co-workers.
Completes goals/projects on time or ahead of schedule.
Responds to work assignments and requests by being cooperative and available.
Follows through and meets commitments.
Available as a resource to subordinates and/or peers.
Follows safety procedures, protocols, policies, and adheres to all SAFESTART concepts, and acts when others are not holding themselves accountable.
Act Like an Owner. 20%
Leads by example and takes ownership in everything you do and or say.
If you see something, say something and follow through until it's right.
Treats others with respect and kindness.
Be Interested. Stay Interested. 20%
Isn’t complacent. Seizes opportunities to learn by participating in activities to increase understanding.
Create Change. Start With Yourself. 20%
Asks "why", is open-minded, and challenges the status quo.
Leads and supports changes for the sake of improvement.
Seek New Perspectives. 20%
Seeks new perspectives from all available sources to challenge your own, and brings them into your decision making process.
Involves all stakeholders in making decisions. Is open to input from all sources.
Fail Fast. Learn Fast. 20%
Considers long and short-term outcomes when making decisions.
Readily admits mistakes.
Qualifications and Essential Skills:
Bachelor’s degree in business or related field and or minimum of 4 years of experience with equipment-parts sales management.
Strong understanding of online ordering systems.
Strong computer skills.
Able to develop and present appropriate reports and documents to support and lead the inside parts and sales team.
Problem solving & decision making.
Proven leadership and ability to drive sales teams.
Extensive experience in all aspects of Supplier Relationship Management.
Strong understanding of customer and market dynamics and requirements.
Ability to develop sourcing strategies appropriate to overall business environment and market factors. Knowledgeable in a variety of methodologies.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Regularly required to sit and interface with computer systems while maintaining high level of concentration.
Position involves working indoors and outdoors with some exposure to mechanical hazards, dust, dirt, irritants, and moderate noise.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; sit; and use hands to finger, handle, or feel. The employee is occasionally required to reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, depth perception, and ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work area is usually quiet, but the employee may be exposed to shop noises for limited periods of time. While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles in the plant shop. The noise level in the plant shop environment is usually loud.
We consider applicants for all position without regard to race, sex, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.