Career opportunities

Position Description

Security Incident Analyst (Level 2)
Location Malaysia - Kuala Lumpur
Sector Corporate
Requisition Number 10452
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Security Incident Analyst x 2

Level 2 Support

Kuala Lumpur, Malaysia,

Competitive Salary and Benefits Package


Job Family: IT.

Johnson Matthey have an exciting opportunity for 2 x Security Incident Analysts to join our Level 2 hub for all infrastructure services globally. Candidates will be based from our Kuala Lumpur, Malaysia office on a permanent basis.

Candidates must have experience with SIEM software, vulnerability management software and an understanding of knowledge on AV, IDS and IPS.

We are launching 24-hour Global Operations Centre in Kuala Lumpur. This new team of engineers will work in shifts to deliver the operational management and performance of key JM infrastructure, network, client and security technologies, providing fantastic service to 10,000 employees in over 40 countries across the world. 

Role Summary:

The Security Incident Analyst provides day to day Level 2 information security operations support for JM’s enterprise IT infrastructure. Individuals will be working closely with L3 Global SecOps team in identifying and managing information security risks in complex or critical scenarios.  

The individual maintains the security landscape of the JM ‘s enterprise IT infrastructure services and the technologies supporting these services. This includes monitoring of the environments and security toolset; responding to service requests, security incidents, change requests, and problem management. 

Key responsibilities:

  • Implementation and technical support; including planning, installation, ongoing management, monitoring, troubleshooting, and decommissioning.

  • Analysis, troubleshooting and implementing approved and standardized resolutions.  ​ 

  • Adhering to and executing the approved BCP/DR process. ​ 

  • Supporting L3 teams in updating documentation and keeping it up to date in line with JM standards and policies. ​ 

  • Sharing of gained knowledge with colleagues through formal documentation and communications sessions. ​ 

  • Acting in accordance to the company’s Policies, Standards and Standard Operating Procedures (SOPs). ​ 

Technical skills:        

  • A good understanding of SIEM software.  

  • Experience with vulnerability management software. 

  • Understanding of knowledge on AV, IDS, IPS. 

  • Deep knowledge of either Windows or Linux.  

A little about us

Johnson Matthey is the global leader in sustainable technologies, applying our cutting-edge science to create solutions with our customers that make a real difference to the world around us. Our science and research help to reduce pollution, relieve pain, restore hearing and boost crops. Behind all of this, we’re an international business made up of many extraordinary parts. We have been in business for over 200 years. From a single office in London in 1817, we've built a global presence with significant operations in more than 30 countries. We support our customers' needs from 43 major manufacturing sites all around the globe, providing consistency and quality wherever they are.

How to apply:

A full job description is available on request from  If you have the necessary skills and experience to join our team, please apply online


Johnson Matthey Plc is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.


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