Position Description

Director, National Program
City Chicago
State/Territory Illinois
ZIP/Postal code 60661
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At SAC Wireless, it's our people who make the difference and are the backbone of our technology services. Employing some of the most talented, dedicated people on the planet is not by chance. People from all over the country choose SAC as the cornerstone of their careers, helping create and deliver communications, integration, and engineering solutions that our customers demand so that our world keeps moving and stays connected. Join SAC and help shape our future while creating yours.

 

SAC designs, builds and maintains end-to-end network infrastructure for telecommunications, enterprise and public sector customers. An industry leader with highly trained and certified professionals providing best-in- class network solutions and services.

 

SUMMARY: This individual provides support for SAC’s in the establishment of best in class project management operations that lead to successful execution of customer programs and projects throughout the US. The position is focused on supporting the development of long term, recurring work with customers, executing it profitably, and developing the people, project management processes, project management career evolution, ensuring an outstanding result for SAC and the customer.  

 

DUTIES AND RESPONSIBILITIES

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned.  Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.

 

Strategy:

  • Develop and maintain business acumen by adapting latest project management technology, processes and talent management techniques using available industry standards 
  • Determine and define Project Management tool requirements and system roadmap, covering current business and future demands including operational and financial aspects
  • Foster internal and external alliances to successfully carry on SAC business strategies
  • Support strategic planning including market entry strategy for new markets
  • Drive key planning issues and recommendations on important business decisions, risks and threats
  • Collaborate with internal and external stakeholders to ensure continuity of messaging and alignment on objectives.

 

Customer:

  • Foster relationships and interfaces between SAC team, SAC suppliers and customer to ensure high-performance delivery and timely resolution of issues.
  • Manage customer relationship at a strategic and tactical level including managing expectations on delivery capabilities and timing of projects.
  • Lead customer-specific and internal governance meetings managing project portfolio and resolution of issues.

 

 

 

 Operations:

  • Establish operational processes / process improvement plans to align with customer’s process and tools.
  • Establish best in class Project Management Processes/ Tools
  • Establish Project Management Career evolution
  • Create Tactical Performance Indicators (dashboards) to bring operational and financial visibility to all projects
  • Conduct/ Guide Project Review meetings
  • Establish and monitor performance reporting systems
  • Gatekeeper of project management tool requirements, including new or modifications to project templates and project creation

      

People:

  • Support the development of organizational structure, people and teams.
  • Support the development of project management training
  • Support for development and implement the project management career model in SAC

      

Financial

  • Ensure division and projects are run profitably, efficiently
  • Ensure division and projects are executed with strict project controls.

 

SKILLS/QUALIFICATIONS

  • 10+ years Telecommunications Experience
  •  Deep Technical Understanding/Ability
  •  Strong Interpersonal and Verbal Communication Skills
  •  High Level of Organization and Scheduling Abilities
  •  Microsoft Excel Proficiency.
  •  Desire to Succeed and Learn New Skills.

 

EDUCATIONAL REQUIREMENTS:

  • Bachelor’s Degree required; MBA preferred.

 

COMPANY BENEFITS:

  • Full Benefit Package, 401K program, and opportunities for advancement in a rapidly growing industry with a financially stable company.
  • Employment is dependent on the successful completion of a background check and drug screen.

 

OUR MISSION:

We build an intelligent, connected world through the unparalleled execution of services and delivery of solutions to the telecommunications industry.

 

CORE COMPETENCIES AND EXPECTATIONS:

  • Safety:   Make a personal commitment to safety every day.
  • Quality:  Produce high quality work product.
  • Speed:  Execute with a sense of urgency and speed.
  • Professionalism:  Display a professional attitude in conduct with customers, vendors and teammates.
  • Customer Service: Understand our customers' needs and deliver for them.   
  • Teamwork:  Foster teamwork and be a great member of the team.
  • Communication: Create and welcome open and honest communication.
  • Ethics:  Exhibit unquestionable integrity.  
  • Good Decisions:  Make sound, smart decisions and welcome input from others.
  • Financial Acumen:  Understand how our work impacts customers' and our company's bottom-line.
  • World View:  Understand how our work builds an intelligent, connected world.  

 

CORE VALUES:

  • Hire and Develop Great People: We hire talented people to share our mission, values, and core competences and we are committed to developing the best people in our business.
  • Say It: We commit to action with our customers, suppliers, shareholders and team members; and lead with conviction and courage.
  • Own It: We execute with intention, urgency, and rigor and embrace personal accountability for our commitments.
  • Make it Better: We improve every day in every facet of our mission and business, and seek to be world-class in all that we do.
  • Expect Amazing: When we combine great people with the ability to say it, own it, and make it better, we expect to amaze our customers, suppliers, shareholders and team members as we deliver services and solutions.

  

PHYSICAL REQUIREMENTS:

While performing the duties of this job, the employee is frequently required to do the following:

  • Sit for prolonged periods.
  • Coordinate multiple tasks simultaneously.
  • Accurately complete detailed forms and reports.
  • Calculate figures and amounts.
  • Travel may be required but limited.

 

WORK ENVIRONMENT:

  • Office work environment.

 

 

 

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.  Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. 

 

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