About Chicago Public Media
Chicago Public Media (www.chicagopublicmedia.org) is one of the largest and most respected public media organizations in the country. With an unparalleled reputation for creativity and innovation across all platforms, Chicago Public Media provides substantive news and insights, thoughtful conversation and meaningful connections to its diverse audiences throughout the Chicago area, as well as nationally and globally.
Chicago Public Media engages with its listeners and users across multiple platforms, including broadcast radio, digital streaming, and mobile apps. Its flagship station, WBEZ-Chicago (91.5 FM), delivers a weekly listening audience of over 550,000, and broadcasts throughout Chicago and the surrounding region. WBEZ’s website, wbez.org, is a top-performing website, serving 1.2 million monthly audio streams. WBEZ’s sister service, called Vocalo (91.1 FM, vocalo.org), targets a Millennial, multicultural audience through an urban alternative format that public radio has not traditionally served.
WBEZ, Chicago’s NPR news station, serves the community with fact-based, objective news and information. WBEZ’s award-winning journalists ask tough questions, dig deep for answers and expose truths that spark change and foster understanding. WBEZ Chicago is home to two daily local programs, The Morning Shift and Worldview, and a growing portfolio of popular podcasts, including the “Making” series of Making Obama and Making Oprah; Nerdette; and Sound Opinions. WBEZ Chicago has a legacy of innovation as the birthplace of nationally acclaimed programs such as This American Life, and Wait Wait...Don’t Tell Me! And the ground-breaking podcast, Serial.
With a strong membership base and consistent funding from a diverse group of corporate, philanthropic, individual and institutional sources, Chicago Public Media has a solid financial base from which to grow. Today, Chicago Public Media attracts nearly 88,000 members who support the organization. Membership represents approximately half of CPM’s total revenues and is the single largest source of funding. The organization employs 130 people, and has an annual operating budget of $28 million.
Reporting to the Senior Director of Business Intelligence, the Manager of Member Analytics is critical to membership strategy development and provides reporting as well as support for forecasting and budgeting the membership channel. This role is responsible for understanding and optimizing member lifecycle and revenue across all communication channels and is key participant in the development and implementation of data-driven member and revenue growth strategies.
Membership is at the strategic core of the business both in terms of building loyalty with our audience and generating the primary source of revenue that supports the institution. As such, this role has direct impact on the growth of the institution.
Working at Chicago Public Media
Chicago Public Media cares deeply about our employees as we know attracting, nurturing and developing talent is key to our success and enhancing our impact. Our culture is one where collaboration, ideas, and innovation are encouraged. We value colleagues who will enhance our culture by bringing new ideas, diverse experiences and talents to our dynamic workplace.
Chicago Public Media’s dedication to promoting diversity, multiculturalism, and inclusion is reflective across our brands, WBEZ 91.5 FM and Vocalo 91.1 FM, in our staff and in our work. We are fully focused on equality of opportunity and believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin and all other fascinating characteristics that make us different.
At Chicago Public Media we believe dedication to a great workplace includes supporting our employees and their families. As a result, we provide a broad and generous benefits package for you at hire and in the years to come. Our benefits include: