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System Administrator

Location: Maryland - Columbia
Position City: Columbia
Position State:
Position Zip Code: 21045
Country: United States


The System Administrator is responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. The ideal candidate participates in technical research and development to enable continuing innovation within the infrastructure. The ideal candidate ensures that system hardware, operating systems, software systems, and related procedures adhere to organizational values, enabling staff, customers, and business partners.

The candidate will assist project teams with technical issues in the Initiation and Planning phases of our standard Project Management Methodology. These activities include the definition of needs, benefits, and technical strategy; research & development within the project life-cycle; technical analysis and design; and support of operations staff in executing, testing and rolling-out the solutions. Participation on projects is focused on smoothing the transition of projects from development staff to production staff by performing operations activities within the project life-cycle.

The ideal candidate is accountable for the following systems: Linux and Windows systems that support enterprise customer application software to include custom developed and COTS.

System Administrator Engineering and Provisioning
• Engineering of System Administrator-related solutions for various project and operational needs
• Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements
• Install and configure systems such as enterprise custom, COTS and web applications
• Develop, document and maintain installation and configuration procedures
• Contribute to and maintain system standards
• Research and recommend innovative, and where possible automated approaches for system administration tasks
• Identify approaches that leverage our resources and provide economies of scale

Operations and Support
• Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups
• Perform regular security monitoring to identify any possible intrusions
• Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off site as necessary
• Perform regular file archival and purge as necessary
• Create, change, and delete user accounts per request
• Provide Tier II and Tier III support per request from various customers
• Investigate and troubleshoot issues
• Repair and recover from hardware or software failures. Coordinate and communicate with impacted customers

• Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities, configure / add new services as necessary
• Upgrade and configure system software that supports GIS infrastructure applications or Asset Management applications per project or operational needs
• Maintain operational, configuration, or other procedures
• Perform periodic performance reporting to support capacity planning
• Perform ongoing performance tuning, hardware upgrades, and resource optimization as required, configure CPU, memory, and disk partitions as required
• Maintain data center environmental and monitoring equipment

This position may interact with third party vendors for auditing and/or monitoring.
Responsibilities sometimes require working evenings and weekends, sometimes with little advanced notice.

Required Skills and Experience

• Four-plus years’ experience as a Windows System Administrator
• Solid understanding of Windows file systems and user rights
• Strong problem determination and resolution skills
• Basic understanding of server back-up and restore processes
• Strong verbal and written communication skills to all levels of the organization
• Must be able to write procedures and technical content related to position responsibilities
• Ability to create and maintain positive and professional business relationships with both internal associates and external customers
• Must work effectively in a team environment, multi-team setting, as well as independently
• Must know how to provide a status on assigned deliverables (i.e., estimate their work)
• Must be a U.S. Citizen
• Must be able to lift 50 lbs.

Desired Skills and Experience

• MCSE or MCITP certification
• RHCT or RHCE certification
• Experience with Windows 2008, 2012 and 2016
• Knowledge of Dell PowerEdge hardware
• Basic Active Directory administration
• Basic Microsoft Exchange administration
• Basic Microsoft SQL Server or Oracle database installation and administration
• Server administration experience in a Data Center
• Basic understanding of LAN/WAN technologies
• Knowledge of Hyper-V virtualization technologies

EOE M/F/Disability/Vet

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