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Referral Services Assistant

Employer Name: AIM Specialty Health
Location: Westchester, IL
Job Code: 1102


Give yourself a competitive advantage by applying to this role through Skills for Chicagoland’s Future (Skills). Skills is a nonprofit organization that partners with organizations across the Chicagoland area to place unemployed and underemployed job seekers into companies. These employers are committed to hiring talent through Skills.


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Hiring Company

AIM Specialty Health


Westchester, IL 


  • Processes call outs for approved cases and verbal notification of a denial.
  • Contacts physician office, as needed, to obtain demographic information or related information.
  • Processes case closure and letter generation (when applicable).
  • Enters information and documents communications in system.
  • Works closely with the Nursing team to rectify administrative issues for cases based on business rules.
  • Reviews case for completeness and follows up for additional information as final quality check to make sure cases are closed within respected timeframes
  • Other duties, as assigned.


  • High school diploma or GED
  • Minimum of one year experience in a health care environment; or graduate/recent graduate of a health care curriculum education.
  • Or any combination of education and experience, which would provide an equivalent background.
  • Solid typing skills and familiarity with Microsoft Office
  • 1 year AIM Referral Specialist II experience, or 18 months of Referral Specialist I experience is a plus
  • Thorough understanding of AIM contact center operations, policies, practices and procedures will be a major plus
  • Demonstrated ability to operate independently, as well as part of a team, and to follow directives.
  • Flexibility and be adaptive to change
  • Able to work an 8 hour shift between the hours of 12pm and 8:30pm, local time


  • $17/hour 

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