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Customer Service Associate - UChicago Medicine, Ingalls Memorial
|Employer Name:||UChicago Medicine - Ingalls Memorial|
|Location:||Chicago (South Suburbs), IL|
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Rated as one of the top 50 hospitals in America by Healthgrades , we are committed to our patients, our community and our dedicated staff. Our employees commit to our standards of service: Treat people with respect, demonstrate pride, respect privacy, anticipate needs, reverse negative situations, listen and communicate and demonstrate ownership.
Location Varies on Needs: Harvey IL, Calumet City IL, Tinley Park IL, South Holland IL, and Flossmoor IL. Candidates must be able to rotate locations during the shift.
Under the supervision of Patient Access Manager, verifies, registers, scheduling of appointments and completes authorization for all third party payors according to industry, federal and state, billing and collection regulations for all Infusion and other hospital-related services. Maintains, abreast of all regulations affecting appropriate billing and collections of accounts, performs all clerical processing for completion and disposition of assigned accounts, handles patient, third-party payor inquiries, makes necessary follow-up on those arrangements ensuring compliance with appropriate hospital and departmental collection policies and procedures assuring satisfactory disposition of all encounters.
SKILLS AND REQUIREMENTS
Education: Must have completed high school or equivalent.
Experience: Two-three years of demonstrated experience in hospital patient access, registration or patient accounts, required.
Limitations and Disclaimer
BENEFITS AND COMPENSATION