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Patient Access Rep I - NorthShore University Health System

Employer Name: Northshore
Location: Skokie, IL
Job Code: 889



Patient Access Representative I – NorthShore University Health System


NorthShore is currently seeking Patient Access Representatives for their Practice Support Center in Skokie. This is a full-time position and is benefits eligible. A minimum typing speed of 35 words per minute required.


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Hiring Company: NorthShore University HealthSystem (NorthShore)

NorthShore University HealthSystem (NorthShore) is a comprehensive, fully integrated, healthcare delivery system that serves the greater North Shore and Illinois communities. NorthShore is committed to earning the loyalty of those who come to us for care and those who play a role in providing that care.  Service Values which include:  Exceptional Customer Service, Supportive Workplace Interactions and Professional Work Ethic, define the behaviors that each employee demonstrates with co-workers, patients and families, physicians, and visitors.

There are many benefits to working at NorthShore, which include a supportive work environment that promotes professional and career development, recognition of our staff for providing excellent service and a competitive benefits package.

Position Overview

NorthShore is currently seeking a Patient Access Representative for their Practice Support Center in Skokie. This job entails working in a call center environment; therefore, the employee will not have face-to-face patient contact. This is a full-time position and is benefits eligible.


Hours will be scheduled in 8-hour stable shifts covering Monday through Friday between 7:30am - 11:30pm and some Saturdays between 7:30am - 7:00pm.


The Practice Support Center is located at 4901 Searle Parkway in Skokie, IL.


In this role, you will:

  • Answer phones

  • Schedule appointments

  • Complete patient registration

  • Register and verify insurance

  • Provide other administrative support


NorthShore’s ideal candidate will have:

  • High school diploma or equivalent required, some college preferred

  • One year of related experience ; previous customer service, administrative and/or medical office experience preferred

  • Minimum typing speed of 35 words per minute required

EOE: Race/Color/Religion/Sex/National Origin/Protected Veteran/Disability, VEVRRA Federal Contractor.

Previous Applicants:

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