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Compliance Subject Matter Expert

City: Yardley
State/Territory: US-PA


Who is Cenlar?


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Employee-owners have made Cenlar one of the nation’s largest mortgage subservicers. We have achieved success by empowering people with company ownership, real programs that provide avenues for advancement, and a great atmosphere that makes everyone look forward to the workday. Get your share of our success by considering the opportunity to join our team as a Fair and Responsible Lending/Servicing Compliance Subject Matter Expert


Job Summary:

The Fair and Responsible Lending/Servicing Compliance Subject Matter Expert (SME) reports directly to the Compliance Subject Matter Expert Manager. The Fair and Responsible Lending/Servicing Compliance SME is responsible for assisting the Manager in developing, implementing, and managing all aspects of Cenlar’s Fair Lending/Servicing Program and in analyzing trends in Key Risk and Key Performance Indicator metrics.



  • Assists the Compliance Subject Matter Expert Manager in administering and monitoring all aspects of Cenlar’s Fair Lending/Servicing Compliance Program, including:
    • Managing the Fair Lending/Servicing Policy;
    • Reviewing and updating Fair Lending/Servicing compliance related procedures when changes are required and on an annual basis;
    • Reviewing and updating comprehensive, enterprise, and job specific Fair Lending./Servicing Training;
    • Monitoring and testing;
    • Providing input to applicable statistical analysis;
    • Reviewing Fair Lending/Servicing related complaints for proper resolution and emerging risks.
  • Assists with managing Cenlar’s Fair Lending/Servicing risk and reporting to the Cenlar Management Team, Executive Management and the Board of Directors on the progress and status of Fair Lending/Servicing related objectives and initiatives.
  • Provides advisory services and subject matter expertise on areas pertaining to Fair Lending/Servicing compliance to business units.
  • Reviews and provides recommendations to Manager a severity rating for any identified Fair Lending/Servicing issues.
  • Participates in working groups, key business initiatives, and projects to ensure Fair Lending/Servicing risks are appropriately identified, escalated, and mitigated.
  • Provides second line oversight, guidance, and credible challenge to key business lines and areas throughout Cenlar in regards to Fair Lending/Servicing related items.
  • Assists in analyzing trends in Key Risk and Key Performance Indicator metrics.



  • Bachelor’s degree required
  • 3 to 5 years of experience in banking/mortgage compliance;
  • Certified Regulatory Compliance Manager (CRCM) Certification is preferred
  • Strong understanding of Fair Lending/Servicing laws and regulations, specifically, Equal Credit Opportunity Act and Fair Housing Act
  • Strong understanding of regulatory processes, activities, and requirements of a mortgage servicing company
  • Strong knowledge of compliance risk management concepts, frameworks, methods, and good governance practice
  • Must be able to build effective relationships with a proven ability to build trust and credibility through strong interpersonal skills, communications, actions, and presence
  • Strong analytical skills and ability to multi-task
  • Excellent collaborative skills demonstrated through ownership of issues seen through to resolution, providing sound guidance to others, and positively influencing organizational culture
  • Outstanding oral and written communication skills


Total Rewards:

Cenlar FSB offers outstanding benefits which may include paid medical/dental/life insurance, 401k, employee ownership, tuition assistance, a supportive work environment, and genuine opportunities for advancement. Cenlar is a Drug Free Workplace and an Equal Employment Opportunity/Affirmative Action Employer -- M/F/D/V/SO.


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