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Loan Transfer Support

City: Ewing
State/Territory: US-NJ


Who is Cenlar?


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Employee-owners have made Cenlar one of the nation’s largest mortgage subservicers. We have achieved success by empowering people with company ownership, real programs that provide avenues for advancement, and a great atmosphere that makes everyone look forward to the workday. Get your share of our success by considering the opportunity to join our team as a Loan Transfer Support.



  • Assist with all activities related to servicing transfers including, but not limited to, the coordination of activities between seller, master servicer and a variety of servicing business partners, with special emphasis on Investor Accounting.

  • Provide support to analysts in all activities related to boarding or de-boarding loans, to ensure a seamless and smooth conversion.

  • Outbound service release transfers:

    • Set-up new clients in the portal for interim releases; monitor purchase advice activity and ensure all payments are collected on loans prior to releasing; ensure notice of new servicer is provided to all vendors/agents and interest on escrow is processed.

    • Ensure loans are coded with appropriate stops to prevent disbursements, cash processing, ACH drafts, credit bureau reporting and year-end coding for accurate 1098 reporting/statements, etc.

    • Review content of goodbye letters; coordinate printing, proof-reading and mailing; follow-up to ensure timely distribution to meet RESPA requirements and guidelines.

    • Reconcile daily output of RESPA letters to ensure proper production and mailing.

    • Reconcile escrow funds and review suspense queues, requesting disbursement checks, etc.; reconcile differences between unpaid principal balance and purchase advice for interim transactions.

    • Facilitate collection efforts with new servicers and/or client once loan has left the system; prior to loan leaving the system, monitor missing payments and follow-up to ensure adherence to collection procedures set forth upfront with client.

    • Daily contact with clients on loan level issues; follow through with appropriate departments for resolution.

    • Maintain monthly servicing transfer reports to update loan count and transfer dates; include updates on servicing transfer schedule.

    • Reconcile and clear corporate advances bi-monthly, once transfers are complete.

  • Inbound portfolio transfers:

    • Develop applicable tables for all types of conversions including, but not limited to tax, hazard insurance and PMI.

    • Assist analysts in testing all fields at trial and final conversions.

    • Set-up manual loans accurately, following all departmental procedures.

    • Research and follow through to resolution, assigned tasks resulting from inbound/outbound transfers.

    • Generate, review and distribute conversion reports post conversion.

    • Review and compare seller/client reports and produce feedback to analyst.

    • Maintain and audit the business partner data base.

    • Create mail merges for RESPA required letters, including welcome letters, joint notification letters and fair debt letters; generate and mail letters, as needed.

    • Assist in a variety of pre/post-conversion assignments, many with limited supervision.

  • Cross-trained in order to support both outbound service release and inbound portfolio transfers.

  • Other duties as assigned.



  • High school diploma or equivalent

  • Proficient in all aspects of Microsoft Office

  • Basic knowledge of accounting, auditing, testing and reconciliation skills, as they relate to mortgage servicing

  • Basic familiarization with LPS, including new loan set up workstation experience

  • Strong written and verbal communication and interpersonal skills

  • Good organizational skills and detail oriented

  • Must be dependable and have willingness for overtime, as needed


Total Rewards:

Cenlar FSB offers outstanding benefits which may include paid medical/dental/life insurance, 401k, employee ownership, tuition assistance, a supportive work environment, and genuine opportunities for advancement. Cenlar is a Drug Free Workplace and an Equal Employment Opportunity/Affirmative Action Employer -- M/F/D/V/SO .


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