New Search


Portfolio Integration Transfer Analyst

City: Ewing
State/Territory: US-NJ

Description

Who is Cenlar?

 

You are.

 

Employee-owners have made Cenlar one of the nation’s largest mortgage subservicers. We have achieved success by empowering people with company ownership, real programs that provide avenues for advancement, and a great atmosphere that makes everyone look forward to the workday. Get your share of our success by considering the opportunity to join our team as a Portfolio Integration Transfer Analyst.

 

Responsibilities:

  • Facilitate the management of all servicing team aspects of inbound/outbound portfolio transfers in coordination with the Portfolio Transfers and Transaction Management departments.
  • Ensure familiarity with all processes and procedures within Servicing team
  • Establish and maintain relationships; including but not limited to recurring meetings with servicing team
  • Track and resolve pre and post transfer issues identified through  testing, portfolio integration review, client and/or borrower complaints, exception reporting, image quality reviews and overall monitoring in coordination with clients, prior or future servicers
  • Maintain the project plans for each implementation and support project plans managed by Transaction Management or Portfolio Transfers
  • Complete portfolio testing in test region when applicable, identifying and communicating defects, issues or concerns to Portfolio Transfers and/or Transaction Management
  • Work with Service Excellence to ensure CLINQ is set up for all new business partners
  • Track month end client inquiries from Service Excellence and report findings monthly to management
  • Follow escalation protocol as defined by manager/supervisor
  • Manage post boarding issue log for servicing team
  • Send out communication notices for call center for any changes relative to CI impacting boarding clients
  • Coordinate discussion with Portfolio Transfers to discuss unique products for pending transfers
  • Coordinate setting up ACH Forms, Budget Drafting, Fact Sheet and Welcome calls as needed
  • Review documents and trial reports pre-transfer to determine serviceability
  • Provide training and/or updates to servicing team Supervisors/Team Leads on pending transfers and/or new Present Servicing team overview during on-site visits
  • Support Portfolio Transfers team with setting up Culture Training for new business partners
  • Performs other related duties as required and assigned by management.

 

Qualifications:

  • College Degree preferred
  • Excellent Communication Skills both verbal and written
  • A minimum of 3 years  mortgage servicing experience; with emphasis on Customer Interaction, MI and Escrow, Taxes and Insurance, or Special Products
  • Ability to meet strict deadlines.
  • Proven ability to multitask and work multiple projects simultaneously
  • Strong follow-up  and project management skills
  • Ability to work with minimal supervision.
  • Knowledge of regulatory requirements preferred.
  • Professional presentation and demeanor required
  • Overtime is a condition of employment
  • Travel may be required

 

Total Rewards:

Cenlar FSB offers outstanding benefits which may include paid medical/dental/life insurance, 401k, employee ownership, tuition assistance, a supportive work environment, and genuine opportunities for advancement. Cenlar is a Drug Free Workplace and an Equal Employment Opportunity/Affirmative Action Employer -- M/F/D/V/SO.

 

Visit www.cenlar.com for more details.

 

Please apply online.





Are you a returning applicant?

Previous Applicants:

If you do not remember your password click here.

Back to Search Results


Powered By Taleo