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Transfer Operations Business Analyst

City: Ewing
State/Territory: US-NJ


Who is Cenlar?       


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Employee-owners have made Cenlar one of the nation’s largest mortgage subservicers. We have achieved success by empowering people with company ownership, real programs that provide avenues for advancement, and a great atmosphere that makes everyone look forward to the workday. Get your share of our success by considering the opportunity to join our team as a Transfer Operations Business Analyst.



  • Manage/support all systems/applications that support implementations, servicing transfers and data integrity, i.e. conversion, deconversion, and data integrity workstations and in-house servicing transfer application (ELI), including development, enhancements and testing.

  • Ensure all workstations have proper documentation and procedures

  • Develop and maintain zone/branch code database, including any enhancements.

  • Work in conjunction with Client Relations and MIS departments on business partner database enhancements and developments.

  • Identify and implement process improvement efforts, utilizing data integrity review results and feedback from Operations.

  • Identify and implement compliance related changes/updates, as identified by legal and/or compliance committee.

  • Perform ongoing cost analysis for area departments.

  • Represent department in PMO related projects.

  • Assist with management reporting for Records department, including imaging and storage trends, business unit usage of imaging, portfolio transfer activity, service level agreement (SLA) stats, etc.

  • Assist with new loan monthly reporting for capacity and SLAs.

  • Complete dashboard reporting for all on-boarding and off-boarding activities.

  • Facilitate reporting and data requests from implementation clients.

  • Create and manage report cards by client for the various transfer operations departments.

  • Perform capacity tracking where feasible by reportable transactions.

  • Assist with aggregating audit requests (internal and SOC1), to ensure accurate and timely completion.

  • Coordinate training activities related to department databases, i.e., internal workstations, ELI, etc.

  • Act as back-up support for Data Manager for client implementations.

  • Manage projects as needed and assigned.

  • Other duties as assigned.



  • College degree preferred

  • Experience with mortgage servicing system (MSP/Black Knight)

  • Servicing transfer experience preferred

  • Proven analytical and technical skills with a concentration in project management and database development/testing

  • Excellent written and verbal communication skills

  • Demonstrated ability to work independently and manage several projects simultaneously


Total Rewards:

Cenlar FSB offers outstanding benefits which may include paid medical/dental/life insurance, 401k, employee ownership, tuition assistance, a supportive work environment, and genuine opportunities for advancement. Cenlar is a Drug Free Workplace and an Equal Employment Opportunity/Affirmative Action Employer -- M/F/D/V/SO .


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