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Director, Transfer Operations Strategy Manager

City: Ewing
State/Territory: US-NJ


Who is Cenlar?       


You are.


Employee-owners have made Cenlar one of the nation’s largest mortgage subservicers. We have achieved success by empowering people with company ownership, real programs that provide avenues for advancement, and a great atmosphere that makes everyone look forward to the workday. Get your share of our success by considering the opportunity to join our team as a Director, Transfer Operations Strategy Manager.



  • Lead the New Loans and Testing Managers in the performance of their core responsibilities in management of both departments

  • Provide leadership and project oversight for all initiatives within the scope of any Transfer Operations area; either independently or in conjunction with Cenlar’s PMO department.Support or manage any changes required as the result of compliance related changes/updates as identified by Cenlar legal and/or compliance.Lead the initiative of process improvement opportunities throughout Transfer Operations; including but not limited to Scope Statements, Budgets, Project Plans, Vendor Selections (including RFP’s), Business Requirements, Testing and Test Plans and Implementation; including regular reporting to manager and / or senior management.

  • In coordination of Cenlar’s Financial Planning & Accounting group and the applicable TO manager, manage development and maintenance of staffing models and budgets for all Transfer Operations departments.

  • Manage or work in coordination with Business Support on any changes required as the result of compliance related changes/updates as identified by Cenlar legal and/or compliance.

  • Design and develop daily, weekly, monthly reporting to senior management in coordination with the Transfer Operations Data Manager and the applicable Transfer Operations Manager.

  • Ensure Dashboard reporting is in place for each manager within transfer operations to support management of day to day functions of their business units.

  • Create and manage report cards by client for the various transfer operations departments

  • Manage overseas vendor responsible for quality assurance reviews on new loans boarded to Cenlar’s system

  • Develop and manage Vendor Report cards for Tier 1 vendors in coordination with business owners

  • Maintain up to date BCP plans for all areas in Transfer Operations

  • Create and maintain policies and procedures for processes and staff managed

  • Other duties as assigned by manager



  • College Degree preferred

  • Experience with the MSP platform preferred

  • Project Management experience preferred

  • 10+ years of Mortgage Servicingexperience required

  • 5+ years of management experience or equivalent

  • 10+ years of experience managing technical implementation, reporting or integration.

  • Demonstrated ability to work independently and manage several projects simultaneously

  • Strong leadership and management skills

  • Demonstrated ability it identify, manage and Implement Process Improvement opportunities

  • Proven Technical skills with a concentration in project management, reporting and data analytics

  • Strong Analytical and Strategic Planning Skills

  • Excellent written and verbal communication skills

  • Demonstrated interpersonal skills with a variety of skill sets and levels of management; including Cenlar Clients as needed.


Total Rewards:

Cenlar FSB offers outstanding benefits which may include paid medical/dental/life insurance, 401k, employee ownership, tuition assistance, a supportive work environment, and genuine opportunities for advancement. Cenlar is a Drug Free Workplace and an Equal Employment Opportunity/Affirmative Action Employer -- M/F/D/V/SO.


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