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Short Sale Negotiator

City: Tempe
State/Territory: US-AZ


Who is Cenlar?


You are.


Employee-owners have made Cenlar one of the nation’s largest mortgage subservicers. We have achieved success by empowering people with company ownership, real programs that provide avenues for advancement, and a great atmosphere that makes everyone look forward to the workday. Get your share of our success by considering the opportunity to join our team as a Short Sale Negotiator.



  • Perform processing of short sale requests based on investor, client and GSE guidelines to ensure compliance.

  • Obtain/receive, review and submit required documentation to/from investor, insurer and/or client for approval of short sale.

  • Work with internal and external third party vendors, agents, title companies and borrower(s) through both written and oral negotiations in an attempt to mitigate foreclosure/REO avoidance/losses.

  • Review and analyze borrower’s financial documents, such as financial statement, hardship letter, tax returns, bank statements, pay stubs, listing contracts, agreement of sales, closing costs, settlement sheets and credit bureau reports.

  • Document the LPS Loss Mitigation Workstation (notes, steps and screens); generate appropriate letters/tasks; and add documents to the imaging system to substantiate the recommendation.

  • Adhere to all state, company and GSE guidelines and adapt to changes in procedures.

  • Notify foreclosure attorney regarding status of loss mitigation activity.

  • Maintain extensive knowledge of investor, insurer and client guidelines and timeframes related to processing a short sale.

  • Create and update managerial detail reports and/or spreadsheets pertinent to the short sale function and/or progress of loans on a daily, weekly or monthly basis.

  • Follow-up on closing, final HUD documentations and proceeds; notify investor reporting of fund received.

  • Other duties and projects as assigned.



  • High school education

  • 3 - 5 years’ experience in a default environment

  • Possess and ability to maintain extensive knowledge of investor, insurer and client of loan workout guidelines and functional knowledge of residential mortgage documents

  • Ability to utilize standard business related software including, but not limited to, MS Office, MS Word and MS Excel

  • Ability to use and/or learn industry related software specific to company and department

  • Highly self-motivated and organized with ability to meet strict deadlines

  • Ability to work with minimal supervision a must


Total Rewards:

Cenlar FSB offers outstanding benefits which may include paid medical/dental/life insurance, 401k, employee ownership, tuition assistance, a supportive work environment, and genuine opportunities for advancement. Cenlar is a Drug Free Workplace and an Equal Employment Opportunity/Affirmative Action Employer -- M/F/D/V/SO .


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