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Foreclosure Mediation Specialist

City: Tempe
State/Territory: US-AZ


Who is Cenlar?


You are.


Employee-owners have made Cenlar one of the nation’s largest mortgage subservicers. We have achieved success by empowering people with company ownership, real programs that provide avenues for advancement, and a great atmosphere that makes everyone look forward to the workday. Get your share of our success by considering the opportunity to join our team as a Foreclosure Mediation Specialist.



  • Monitor activities of all state required mediation programs, from time of scheduling through completion; requires daily contact with loss mitigation department, attorney firms, mortgagors and/or mediators, to ensure all parties are prepared for hearing. 
  • Attend scheduled hearings either telephonically or in person.
  • Work closely with loss mitigation department for resolution prior to mediation hearing.
  • Review workout packages to ensure completeness for loss mitigation review.
  • Prepare and obtain reinstatements, pay offs, payment histories, broker’s price opinion/appraisals, denial letters and/or offers.
  • Maintain caseload by updating foreclosure workstation.
  • Monitor GSE system pre-suit mediations.
  • Monitor and update mediation calendar in SharePoint.
  • Review daily exception reports to ensure compliance with GSE timeframes.
  • Provide monthly reporting to clients and investors on all loans as requested.
  • Notify default management of any trends and or reoccurring issues.
  • Monitor the mediation email box.
  • Assist department manager.
  • Other duties as assigned.



  • High school education
  • Previous foreclosure experience or paralegal certification preferred
  • Previous mediation experience needed
  • Knowledge of FHA, VA, PMI and GSEs rules and regulations
  • Good verbal and written communication skills
  • Good math skills
  • Some travel required


Total Rewards:

Cenlar FSB offers outstanding benefits which may include paid medical/dental/life insurance, 401k, employee ownership, tuition assistance, a supportive work environment, and genuine opportunities for advancement. Cenlar is a Drug Free Workplace and an Equal Employment Opportunity/Affirmative Action Employer -- M/F/D/V/SO.


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