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Special Products Analyst

City: O'Fallon
State/Territory: US-MO


Who is Cenlar?


You are.


Employee-owners have made Cenlar one of the nation’s largest mortgage subservicers. We have achieved success by empowering people with company ownership, real programs that provide avenues for advancement, and a great atmosphere that makes everyone look forward to the workday. Get your share of our success by considering the opportunity to join our team as a Special Products Analyst.



  • Analyze and correct payment applications related to special products and processes.

  • Perform loan level reviews and provide results to department management.

  • Perform analysis of special loan portfolios to identify potential data errors.

  • Be able to communicate effectively with clients, borrowers, and client relations by telecommunication and/or by correspondence.

  • Verify data in the loan system, such as interest rate, principal, and interest payment amount, to confirm accuracy.

  • Research and analyze loan documents and review daily reporting in order to perform loan level data corrections to special loan types.

  • Effect system changes for modifications, special loan products, and custom requests from clients.

  • Assist in retention modification and recast programs and other client initiatives related to special products, including document preparation and borrower communication.

  • Ensure timely borrower notifications for interest rates, principals, and interest adjustments on special loan products.

  • Other duties as assigned.



  • High school diploma or equivalent

  • Excellent written and verbal communication skills

  • Strong commitment to excellent customer service

  • Proficiency in Microsoft Office suite


Total Rewards:

Cenlar FSB offers outstanding benefits which may include paid medical/dental/life insurance, 401k, employee ownership, tuition assistance, a supportive work environment, and genuine opportunities for advancement. Cenlar is a Drug Free Workplace and an Equal Employment Opportunity/Affirmative Action Employer -- M/F/D/V/SO.


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