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Loss Mitigation QAC Specialist

City: Tempe
State/Territory: US-AZ


Who is Cenlar?


You are.


Employee-owners have made Cenlar one of the nation’s largest mortgage subservicers. We have achieved success by empowering people with company ownership, real programs that provide avenues for advancement, and a great atmosphere that makes everyone look forward to the workday. Get your share of our success by considering the opportunity to join our team as a Loss Mitigation QAC Specialist.



  • Perform timely and accurate reviews per scheduled quality assurance/control plan, which conduct testing of key procedures and controls within all key business units, unexplained variances of key indicators, and updates to procedures, controls and procedure outputs.

  • Ensure test templates are updated with the most recent procedural/regulatory changes.

  • Create and conduct testing per quality assurance/control departmental procedures.

  • Remain cognizant of relevant quality assurance/control policies and procedures.

  • Perform processes used for sample selection.

  • Interpret regulatory requirements and investor guidelines and manage a tracking/reporting mechanism to periodically communicate results and opportunities identified.

  • Follow Standard Operating Procedures on all federal and state laws, investor/guarantor requirements and business policies and procedures.

  • Stay abreast of policy and regulatory changes to maintain subject-matter expertise.

  • Other duties as assigned.



  • Bachelor’s Degree or equivalent work experience

  • 3 years’ relevant experience in Loss Mitigation, quality assurance, quality control, auditing, credit, data analysis, loan processing, mortgage banking, or financial institutions

  • Knowledge of sound risk management practices and internal control principles for mortgage servicing functions

  • Experience reviewing processes, data, or documents with a strong attention to detail

  • Experience interpreting and applying rules and guidelines for sound decision-making

  • Ability to meet strict deadlines with excellent follow up skills and facilitate training materials

  • Excellent written, verbal, and interpersonal communication skills

  • Excellent problem resolution and organizational skills

  • Flexibility to business needs, with a production- and accuracy-oriented attitude

  • Proficiency in Microsoft Office Suite, particularly Word and Excel


Total Rewards:

Cenlar FSB offers outstanding benefits which may include paid medical/dental/life insurance, 401k, employee ownership, tuition assistance, a supportive work environment, and genuine opportunities for advancement. Cenlar is a Drug Free Workplace and an Equal Employment Opportunity/Affirmative Action Employer -- M/F/D/V/SO.


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