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Senior Claims Specialist

City: Tempe
State/Territory: US-AZ


Who is Cenlar?


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Employee-owners have made Cenlar one of the nation’s largest mortgage subservicers. We have achieved success by empowering people with company ownership, real programs that provide avenues for advancement, and a great atmosphere that makes everyone look forward to the workday. Get your share of our success by considering the opportunity to join our team as a Senior Claims Administrator.



  • Manage a portfolio of GSE, MI, and private investor insured foreclosed and liquidated properties for title transfer and monetary reimbursement, in strict accordance with investor/insurer guidelines.

  • Review cases on a regular basis; monitor loan status, perform vendor quality control, and manage payment of insurance/taxes; consolidate invoices, loan data, and miscellaneous documentation related to fees/costs incurred during loan default.

  • Correspond with attorneys, trustees, vendors, and agency representatives to ensure claims are processed within investor/insurer guidelines.

  • Work in conjunction with attorneys, agencies, PMI companies, investors, and master servicers to expedite the completion of the foreclosure and minimize losses.

  • Manage vendor timeframes for conveyances and claims; ensure compliance with investor/insurer guidelines; ensure payment to vendors in a timely manner.

  • Ensure receivables are paid with no penalties or interest curtailments.

  • File final and supplemental claims.

  • Assist Claims Administrator in resolving basic issues related to general investor/insurer guidelines.

  • Assist in training new employees.

  • Other duties as assigned.



  • High school diploma, GED, or equivalent required

  • College degree or equivalent work experience preferred

  • Mortgage loan servicing experience required

  • 2 years experience filing investor/insurer claims

  • Possess working knowledge of GSE, PMI, investor, and master servicer rules and regulations

  • Basic accounting backgroundwith excellent aptitude for mathematics

  • Excellent communication skills

  • Excellent time management skills

  • Able to work both independently and within a team environment


Total Rewards:

Cenlar FSB offers outstanding benefits which may include paid medical/dental/life insurance, 401k, employee ownership, tuition assistance, a supportive work environment, and genuine opportunities for advancement. Cenlar is a Drug Free Workplace and an Equal Employment Opportunity/Affirmative Action Employer -- M/F/D/V/SO .


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