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Claims Supervisor - GSE/MI

City: Tempe
State/Territory: US-AZ


Who is Cenlar?


You are.


Employee-owners have made Cenlar one of the nation’s largest mortgage subservicers. We have achieved success by empowering people with company ownership, real programs that provide avenues for advancement, and a great atmosphere that makes everyone look forward to the workday. Get your share of our success by considering the opportunity to join our team as a Claims Supervisor.



  • Supervise staff; assist with difficult cases; set goals and prepare/present performance reviews; train new employees.

  • Monitor and direct work flow and loan activity; review cases on a regular basis.

  • Review department performance; plan regular department meetings.

  • Work in conjunction with attorneys, VA/PMI companies, investors and master servicers to expedite the completion of the foreclosure process and minimize losses.

  • Adhere to VA, PMI, investor, insurer and master servicer guidelines, rules and regulations, as well as local/federal laws.

  • Manage conveyances and claims; analyze loans for escrow analysis; oversee filing of supplemental claims; plan for subservicing transfers.

  • Manage and monitor performance of vendors; make recommendations for change as needed; monitor and review vendor payments timely.

  • Order and prepare weekly/monthly reports.

  • Update written procedures.

  • Other duties as assigned.



  • High school education

  • Default background preferred

  • Working knowledge of VA, PMI, investor and master servicer rules and regulations

  • Excellent aptitude for mathematics


Total Rewards:

Cenlar FSB offers outstanding benefits which may include paid medical/dental/life insurance, 401k, employee ownership, tuition assistance, a supportive work environment, and genuine opportunities for advancement. Cenlar is a Drug Free Workplace and an Equal Employment Opportunity/Affirmative Action Employer -- M/F/D/V/SO .


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