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Guest Room Attendant

Job Code: 2824
Location: Hotel Zetta
Department: Housekeeping

Description

Join Hotel Zetta and Viceroy Hotel Group team today as full-time Guest Room Attendant in San Francisco, CA!

 

ABOUT HOTEL ZETTA

In San Francisco, a city of bold contrasts and timeless originals, Hotel Zetta stands out.  Ideally situated in the bustling heart of SOMA (South of Market Street), adjacent to the Westfield Shopping Centre just steps from Moscone Center, Hotel Zetta is a boutique hotel offering a unique enclave for savvy travelers, culture seekers, and local creatives.  For travelers in search of ultramodern accommodations and dynamic gathering spaces in the cutting-edge neighborhood of Union Square, Hotel Zetta provides a high level of sophistication and service in a fresh, sustainable vibrant setting.

 

ABOUT OUR POSITION

Our Guest Room Attendants are responsible for cleaning guest rooms and providing excellent guest service.

 

POSITION DUTIES

  • Thoroughly clean all assigned rooms within standard guidelines, complying with the standard room set-up.
  • Maintain the inventory of every item placed in every guestroom.
  • Continually communicate status of cleaned rooms to Housekeeping Supervisor throughout completion of daily assignment sheet.
  • Report any “lost and found” items to the Housekeeping Supervisor immediately, listing the room number or area where it was found.
  • Report any damaged or missing items or maintenance and repair needs to the Housekeeping Supervisor.       
  • Properly and safely use authorized cleaning agents.
  • Responsible for the pass key and assuring that it is turned in at the end of each shift.   
  • Report exceptional and/or unusual circumstances, such as no luggage in a stay-over room, no service needed, pets, etc., to the Housekeeping Supervisor.
  • Bring all dirty rags to laundry room at the end of the shift.
  • Assist guests with questions or requests.

 

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITY:

  • Prior experience preferred.
  • A positive, service-oriented attitude and desire to contribute to a team.
  • Ability to multi-task, prioritize and anticipate guest needs.
  • Flexible availability.

 

EDUCATION/EXPERIENCE:  

  • High School graduate or equivalent.

 

Hotel Zetta is located at 55 5th Street in San Francisco, CA. 

 

EOE.

 

Viceroy Hotel Group is a leading hotel company that combines desirable location, unique design, destination dining and personalized service that touches the heart and soul of our guests. As an industry leader in creativity and innovation, our hotels draw upon the diverse backgrounds and talent of our extraordinary team for optimal success.

 

Employer will consider all qualified applicants in a manner that adheres to the regulations and requirements of the Fair Chance Ordinance .





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