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Catering Sales Manager

Job Code: SV0112
Location: Viceroy Snowmass
Department: Catering


Conference Services & Events Sales Manager


Conference Services & Events Sales Manager will secure(sell) and service Conference & Events business from the Social and Corporate Market, through active and effective promotion, solicitation and prospecting, while maintaining Viceroy standards and maximizing revenue/profit potential.

Must be dedicated, enthusiastic, innovative and motivated person. 

Previous experience  in the similar role within a luxury hotel  environment is essential.

Excellent communication skills and strong business acumen of Snowmass preferred.

Ability to identify and capitalize on business opportunities.

Excellent  self motivational skills.

Is responsible for booking catering events for resort., will oversee all aspects of client liaison and build new client relationships within the marketplace on a continuous basis. Dealing with group business, weddings and local corporate clients, the Conference Services & Events Sales Manager is responsible for planning all details of an event and managing client requirements to ensure that events run smoothly and accounts are kept in order for a seamless follow-up after all events.

One needs to have a solid knowledge of food and beverage, able to evidence strong business acumen, have a proven track record displaying creativity and excellent communication skills.

Applicants are required to have two  to three years experience in a resort environment in a customer service position. Experience within Catering or Conference Services in a full service resort or hotel preferred.

Coordinates all requirements for various conference groups booked by the Sales Department.  Responsible for enforcing the terms of sales contract or rate letter of agreement and guiding meeting planners through the planning process.  Communicates the needs and expectations of the client with all departments in the hotel. Ensures successful execution of group and client satisfaction.

Bachelor degree with excellent reading, writing & oral proficiency in the English language.

Proven interpersonal skills with a track record of successful client interactions.

Plan and/or attend and/or participate in meetings with hotel staff and clients, including but not exclusive to: Morning  Operations , Resume Meeting, Banquet Event Order Meeting, Sales Meeting Pre-Convention Meetings,Planning Visits, and Menu Tastings.

Ability to make timely and impromptu decisions, which balance client’s needs with the financial, safety and staffing goals of the hotel.

Find solutions to the inevitable challenges and glitches that arise while groups are on property and keep Director of Conference/Catering Services promptly and fully informed of all problems or unusual matters so prompt corrective action can be taken where appropriate.

Maintain knowledge of hotel facilities, capacities and dimensions of meeting space and basic operational needs of all operating departments.

Those applying should possess strong leadership skills and embody the Golden Rule, treating others as we would like others to treat oneself, that applies to both our team as well as our clients. The ideal candidate has strong relationship building and people management skills, and has the ability and the drive to establish and maintain key partnerships with planners, influential members of the community, vendor partners and the industry as a whole.

 A revenue focused producer who sets the bar high, MONITORS FORECASTS AND BOOKING PACE and DRIVES results (Group and Catering).

Navigates client relationships and BUILDS new business.

Fosters trust within the team/the hotel and is able to use our considerable people resources to advantage.

Not afraid to try new things and PUSH the envelope.

The ability to sell banquet menus and pricing structures based on local competitive analysis.

 The ability to coordinate marketing and sales efforts for Catering with the Director of Catering and the Director of Sales and Marketing.


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