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Room Attendant

Job Code: 2861
Location: Hotel Emblem
Department: Housekeeping


Join Hotel Emblem and Viceroy Hotel Group team today as full-time Room Attendant in San Francisco, CA!

Beginning a career at Viceroy isn't just taking a new step. It's making a statement. Strike out and do what hasn't been done before. Create a sensation.
Viceroy is an exciting place to work. Because we didn't move to the forefront of the luxury hospitality industry by being simply ordinary. We got there because we are proud and ambitious. We defy expectations. We come up with new ideas and don't stop until they're a reality. We say yes when others dare not.
Does this sound like you, too? Good. Let's talk. 



The 96-room property, formerly Hotel Rex, will re-open in early 2019 after an extensive renovation and re-brand inspired by the Beat Generation. San Francisco’s famous cultural movement awoke the nation’s rebellious side, and Hotel Emblem will bring the vibe back as a free-thinking enclave brimming with creative design elements and modern provocations. 

Every corner of Hotel Emblem is being reimagined to spark conversation and empower guests to think and act boldly. Experiences include a cocktail-focused lounge, lobby with a book-filled Writer’s Alcove, and stylishly eclectic guestrooms. Throughout the spaces, guests will be inspired by figurative and literal pages from the works that defined the Beat Generation. In addition to setting a counterculture scene, the hotel offers the warm hospitality that Viceroy guests are accustomed to, along with unique access to the best San Francisco has to offer.

Hotel Emblem is ideally located in the heart of the city, at the confluence of two storied neighborhoods, Union Square and Nob Hill, and mere blocks away from Jackson Square, the historic and culturally rich epicenter of the Beat Generation. The hotel is owned by DiamondRock Hospitality Company and is newly a member of The Viceroy Urban Retreats, poised to redefine the modern hotel experience.



Our Guest Room Attendants are responsible for cleaning guest rooms and providing excellent guest service.



  • Thoroughly clean all assigned rooms within standard guidelines, complying with the standard room set-up.
  • Maintain the inventory of every item placed in every guestroom.
  • Continually communicate status of cleaned rooms to Housekeeping Supervisor throughout completion of daily assignment sheet.
  • Report any “lost and found” items to the Housekeeping Supervisor immediately, listing the room number or area where it was found.
  • Report any damaged or missing items or maintenance and repair needs to the Housekeeping Supervisor.       
  • Properly and safely use authorized cleaning agents.
  • Responsible for the pass key and assuring that it is turned in at the end of each shift.   
  • Report exceptional and/or unusual circumstances, such as no luggage in a stay-over room, no service needed, pets, etc., to the Housekeeping Supervisor.
  • Bring all dirty rags to laundry room at the end of the shift.
  • Assist guests with questions or requests.


  • Prior experience preferred.
  • A positive, service-oriented attitude and desire to contribute to a team.
  • Ability to multi-task, prioritize and anticipate guest needs.
  • Flexible availability.


  • High School graduate or equivalent.


Hotel Emblem and Viceroy Hotel Group offer a wide variety of benefits to our full-time colleagues including medical, dental, vision, life insurance, travel benefits, a matching 401k and more!


Hotel Emblem is located at 562 Sutter Street in San Francisco, CA. 


Viceroy Hotel Group is a leading hotel company that combines desirable location, unique design, destination dining and personalized service that touches the heart and soul of our guests. As an industry leader in creativity and innovation, our hotels draw upon the diverse backgrounds and talent of our extraordinary team for optimal success.


Employer will consider all qualified applicants in a manner that adheres to the regulations and requirements of the Fair Chance Ordinance.



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