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Night Audit (Relief)

Job Code: 2936
Location: Hotel Zetta
Department: Front Office

Description

Located at the iconic convergence of San Francisco’s Union Square, SoMa and Financial Districts, Hotel Zetta is perfectly situated to experience the best of San Francisco’s fashion, arts, technology and music. Originally built in 1913 and reopened on its 100th anniversary, this 116-room property effortlessly combines state-of-the art amenities with intuitive service. With 2,760 square feet of meeting and event space, and Playroom, Hotel Zetta is the go-to hotspot for San Francisco’s leading-edge cultural and business communities.

We are currently seeking a Part-time Night Auditor to join our team!

 

Scope of this Position:

  • Processing and reporting daily transactions and supervising hotel overnight on Friday and Saturday.
  • Handle guest check-ins and check-outs efficiently and in a professional manner, informing guests of hotel’s facilities at check-in. 
  • Handle guest issues, complaints, and requests and pro-actively resolve in a manner satisfactory to both the guest and the hotel.
  • Have working knowledge of reservations and yield management procedures - take same day reservations and make accurate future reservations when necessary.  Know cancellation and walked guest procedures and be able to perform them if needed.
  • Finalize transactions completed during the day.  Create and/or print required reports, file or transmit as directed, and process credit card transactions.

 

Qualified Candidates will possess the following:

  • Must have the ability to communicate in English.
  • High school diploma or equivalent required. 
  • Prior hotel and auditing or accounting experience preferred
  • Must be willing to pitch-in and help co- workers with their job duties and be a team player.
  • Must be able to receive instructions and communicate progress of work assignments.

 

Viceroy Hotels & Resorts inspires travelers with one-of-a-kind authentic lifestyle experiences that bring together provocative design and intuitive service in sought-after locations. A leader in modern luxury, Viceroy’s vibe-led hospitality is guided by the brand promise “Remember to Live,” an affirmation to create lifelong memories for each and every guest. As an industry leader in creativity and innovation, our hotels draw upon the diverse backgrounds and talent of our extraordinary team for optimal success.  If you are interested in working for a company with endless opportunities for advancement and growth, please apply online: www.viceroyhotelsandresorts.com/careers

Employer will consider all qualified applicants in a manner that adheres to the regulations and requirements of the Fair Chance Ordinance.

EOE

 

 





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