DATE:    June 12, 2019

FROM:    Human Resources
POSITION:  Technology Support Assistant (PT)

Effective immediately:  Part-time Technology Support Assistant in Wilmington University’s Information Technology Department – Dover.

Requirements:  High school diploma or equivalent is required. Preferred candidates will have knowledge and experience with audio/visual equipment and basic skills in computer operation. Applicants should be motivated and able to work independently and have excellent interpersonal and customer-service skills. Proficiency with Windows 7, Windows 8, Windows 10, Microsoft Office, and Mac OSX is required. Knowledge of Adobe Creative Suite and Final Cut Pro is a plus.

Responsibilities include (but are not limited to):  Respond to technology incidents and requests in a prompt and professional manner via the University’s Ticketing System. Maintain, refresh and inventory technology equipment as directed by the Technology Support Associate. Deliver, set up, and retrieve audio-visual equipment for use by faculty during class, assist faculty in the use of equipment. Assist in computer lab preparations including software deployment and quality assurance testing. Secure work areas and other duties assigned by the Technology Services Manager.

Hours of Employment:  Monday – Friday, regular shift will be from 4:00 pm – 8:00 pm (must be flexible with hours to meet the needs of the department/University).

Benefits:  Tuition Reimbursement, Employee Assistance Program, Training and Development.

Salary Range:  $12.00/hour    

Application Deadline:  June 19, 2019

Wilmington University is an Equal Opportunity and Affirmative Action Employer with a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff to all postings. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship, disability, protected veteran status, age, genetic information, marital status or other characteristics protected by law.

The security of all members of the campus community is of vital concern to Wilmington University. In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Annual Security Report contains information for all Wilmington University sites regarding campus security programs, recommended personal safety practices, the authority of University Public safety Officers, campus disciplinary procedures, and campus crime statistics for the most recent three year period can be found online at or a hard copy may be requested from the Wilmington University Department of University Safety at (302) 325-3333.

Technology Support Assistant (PT)

Employment Status: Part time
Location: Dover Site
department: Information Technology

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About Wilmington University

Established in 1968, Wilmington University is a private, nonprofit, open-access university enrolling over 20,000 undergraduate, graduate and doctoral level students whose areas of focus are in Business, Communication, Education, Health Professions, Social and Behavioral Sciences, and Technology. Wilmington University serves nontraditional and traditional students seeking flexible scheduling, convenient classroom locations, and affordable tuition. The University provides traditional classroom learning locations in Delaware, New Jersey, Maryland, and offers online learning and experiential credit options in a variety of academic areas.