Position Description

Referral Services Clerk - AIM Specialty Health
Location Westchester, IL
Job Code 1103
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Referral Services Clerks are responsible for providing basic clerical activities in support of a department.

Give yourself a competitive advantage by applying to this role through Skills for Chicagoland’s Future (Skills). Skills is a nonprofit organization that partners with organizations across the Chicagoland area to place unemployed and underemployed job seekers into companies. These employers are committed to hiring talent through Skills.

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Hiring Company: AIM Specialty Health

AIM provides clinical solutions that drive appropriate, safe and affordable care. Serving more than 50 million members across 50 states, D.C., and US territories, AIM promotes optimal care through use of evidence-based clinical guidelines and real-time decision support for both providers and their patients. Our platform, featuring a sophisticated clinical rules engine from Applied Pathways (a wholly owned subsidiary of AIM), delivers significant cost of care savings across an expanding set of clinical domains, including radiology, cardiology, oncology, specialty drugs, sleep medicine, musculoskeletal care, and genetic testing.

Job Description: Referral Services Clerk

Referral Services Clerks are responsible for providing basic clerical activities in support of a department.


  • Routinely files work, reports, etc. in case files and designated areas
  • Sorts, labels, alphabetizes documents/files, etc. for others to execute work effort
  • Extracts, sorts, preps, batches and routes documents within the company as needed
  • Operates camera/scanner and retrieves previously scanned information as needed
  • Copies incoming and outgoing correspondence
  • Contacts physician office, as needed, to obtain demographic information or related information
  • Help Referral Service Assistant’s (RSA’s), other AIM team, in daily duties
  • Add faxes to cases, and transmit faxes as needed
  • Case pushing via quick view
  • Reviews case for completeness and follows up for additional information as final quality check to make sure cases are closed within respected time frames
  • Works closely with the AIM team to rectify administrative issues for cases based on business rules
  • Enters information and documents communications in system
  • Processes case closure and letter generation (when applicable)


The qualified candidate will have:

  • Requires a High School diploma or GED
  • Up to 1 year of related work experience; or any combination of education and experience, which would provide an equivalent background
  • Basic analytical, communication and vocational skills and ability to operate basic equipment required

Compensation & Benefits

  • $14 per hour
  • Benefits include:
    • An array of Health, Dental and Vision Care Insurance plans
    • Term Life Insurance
    • Short- and Long-term Disability Insurance
    • 401(k) Employee Savings Plan with company match
    • Paid Time Off
    • Tuition Reimbursement
    • Tax-advantaged health care and dependent flexible spending plans
    • Health club reimbursement allowance
    • Licensure reimbursement for medical professionals


2 Westbrook Corporate Center
Suite 800
Westchester, IL 60154


For more information about Skills for Chicagoland’s Future, and to view additional roles Skills is currently placing unemployed/underemployed job seekers into visit www.scfjobs.com.

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