CRM Business Analyst Intern

Location: Denver
Job Code: 531
# of openings: 1

Description

Title: Business Analyst, CRM – Intern

 

Job description

BETSOL is a fast-growing Denver based IT Company. BETSOL is looking for a Business Analyst Intern. The Business Analyst Intern will work on CRM processes and analysis. This is a hands-on position requiring solid technical skills, as well as excellent interpersonal and communication skills.

 

This position is in Broomfield, Colorado

 

Responsibilities

  • Collaborate with and work alongside business stakeholders to understand their process, team objectives, and prioritize solution development
  • Provide real-time support for issues relating to CRM solutions and other supported integrated platforms and demonstrate ability to remain calm when troubleshooting
  • Provide administration support of the CRM environment
  • Create/update PHP scripts to integrate with APIs of CRM solutions
  • Use business analysis techniques such as user interviews, requirements workshops, task analysis, etc. to elicit requirements and areas for process improvement
  • Assist in resolving business issues by translating requirements into project deliverables and partner with the business and key stakeholders within teams to model, design, and help build solutions in CRM solutions
  • Research new features based on user needs and user interviews
  •  Proactively seek out ways to utilize CRM solutions to improve processes and productivity and make recommendations to individual teams and to the larger business

Skills

  • General knowledge of CRM solutions such as Salesforce, SugarCRM
  • Hands on experience with PHP scripting
  • Should be aware of how APIs work
  • Ability to roll up sleeves and do what is needed to make programs successful
  • Ability to thrive in a fast-paced, unpredictable environment

 

Qualifications

  • Background in computer science and IT
  • Excellent communication and organizational skills
  • Enjoy working in teams

 

 

About Us

BETSOL is a Product Engineering and Managed IT Services company, offering products and solutions to enterprise customers and consumers. BETSOL sells products such as Rebit (rebitgo.com), Zmanda (Zmanda.com) and Leto (Betsol.com). Through managed IT services, we enable our enterprise customers to reduce time to market and scale their solutions.

With team members who hold several patents, our world class engineering team delivers award-winning products and solutions.

Our work locations are set against the vibrant backdrops of Downtown Denver, Boulder, Broomfield, and the Denver Tech Center.

What you can expect from us

Here at BETSOL, we work hard to provide our team with the best opportunities to grow their careers.  You can expect to be a pioneer of ideas, a student of innovation, and a leader of thought. Innovation and thought leadership is at the center of everything we do, at all levels of the company.

Let’s make your career great!





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