Autonomous Mobility Partnership Franchise Planner

Location: NJ - Mahwah
Department: Business Support

Description

Creating Experiences that Customers Love, for Life.  This is the singular purpose of Jaguar Land Rover and is built around a focus to always put the customer first. 

Jaguar Land Rover has recently started a new partnership with the World’s leader in autonomous mobility services. Through this partnership, the company will deliver 20,000 vehicles, along with all of associated maintenance and warranty work for the useful life of each vehicle.

This special Business to Business relationship, will require a rethinking of the way that Jaguar Land Rover delivers and services vehicles.  With a focus on the needs of:

  • Fully autonomous vehicles

  • Fully electric vehicles

  • High-usage (miles and hours) cycles

  •  Minimizing down time

Working together with the Partnership Manager, this role will provide the Partnership with franchise related support. Activities will include overseeing all Jaguar dealer related agreements and activities as they pertain to supporting and servicing the Jaguar vehicles in the Waymo partnership.  This position will also provide franchise support related to other non-Jaguar third party service providers who may from time to time be utilized to support the automotive fleet. The position will also oversee the franchising strategy and ensure satisfaction levels and other key KPIs of the project are met.

Main Responsibilities

  • Establish contractual agreements with Jaguar retailers and other qualified third party providers to support the Jaguar Waymo fleet in the field.

  • Monitor adherence to contractual obligations and evaluate quality of service provided by the network

  • Manage correspondence with retailers and third party providers candidates, reviewing with general counsel as appropriate.  Manage trademark infringements with our legal counsel.

  • Manage retailer and third party launch activities to ensure new members of the network get up to speed as quickly as possible

  • Conduct regulator dealership/third party Operational Reviews to improve performance. Leverage our Cure Program.

Key Criteria For Role

  • Bachelor’s Degree in Business Management, Finance, or Business Administration or equivalent work experience

  • 7+ years automotive experience

  • 3+ years of retailer interaction

  • Franchise and Contract experience desired

  • Strong Negotiation, Communication, and Organizational Skills

  • Strong MS Office capabilities

 

Location:  Mahwah, NJ

 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Jaguar Land Rover North America, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Jaguar Land Rover North America, LLC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.





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