Every firm has a culture – the values, beliefs, methodology, attitudes and standards that reflect an organization’s DNA. But the truly inspiring firms – the game-changers, the industry leaders and the disruptors – have cultures that propel them to innovate and stand out. At Brown Advisory, we aim to be one of those inspired firms. Over the years, we have purposefully built and nurtured our client-first culture.
Brown Advisory is an independent investment management firm committed to delivering a combination of first-class performance, strategic advice and the highest level of client service with offices in Austin, Baltimore, Boston, the Carolinas, Delaware, London, New York, Singapore, Virginia and Washington, D.C. The firm’s institutional and private clients are based in 50 states and more than 39 countries and territories and are served by over 650 colleagues worldwide, all of whom are equity owners of the firm.
Brown Advisory is currently seeking a customer service oriented individual to fill our need for an Office Administrative Assistant. This role is diverse, with responsibilities that include reception coverage, processing mail and checks, vendor and inventory management, assistance with food service, and events. This is a full-time position located in our Baltimore, MD office.
Essential Functions/Responsibilities include but are not limited to:
•Operate a multi-line switchboard and transfer calls
•Maintain proper appearance of reception and entry way
•Greet clients and guests as they arrive; contact employee(s) for arrival.
•Request Uber rides for clients upon their departure, as needed
•Schedule conference rooms as requested via phone or email, etc. and maintain calendar via Outlook
•Schedule hand couriers as needed
Mail Room and Documentation Handling Responsibilities
•Process and distribute incoming mail on daily basis in line with firm procedures
•Manage incoming packages and tracking
•Manage remote scanning and deposit requirements
•Manage office supply inventory, purchasing and vendor escalation
•Receive all incoming mail, deliveries and communicate scheduling with couriers
Internal and External Catering Responsibilities
•Schedule and assist with setup of conference rooms before/after meetings
•Manage food service inventory
•Develop and maintain vendor relationships
•Create menus and place catering orders
•Keep shared colleague space/kitchens stocked
•Oversee day porter work to ensure all kitchens and shared spaces are clean, organized, and well stocked
•Coordinate internal and external events
•Ability to provide excellent client service
•Complete full background check and fingerprinting
•Illustrates tact, discretion and good judgement when handling sensitive and confidential information
•Knowledge of MS Word, Excel and Outlook
•Superior written and oral communication skills
•Ability to set goals and meet deadlines
•Some evening event coverage required
•Highly organized and detail oriented
At Brown Advisory we offer a competitive compensation package, including full benefits.
•Wellness program participation incentive
•Financial wellness program
•Gym membership discounts
•Fitness event fee reimbursement
•Corporate gym membership discounts
•Colleague Assistance Program
•Telemedicine Program (for those enrolled in Medical)
•Daycare late pick-up fee reimbursement
•Basic Life & Accidental Death & Dismemberment Insurance
•Voluntary Life & Accidental Death & Dismemberment Insurance
•Short Term Disability
•Paid Parental leave
•Group Long Term Disability
•401(k) (50% employer match up to IRS limit, 4 year vesting)
Brown Advisory is an Equal Employment Opportunity Employer.