Maximize your potential. Tackle the world’s toughest problems. Build expertise in areas that matter to you. Become a global development leader.
We are a global group working to build a more inclusive and sustainable world where all people, everywhere, can reach their fullest potential. We partner with and serve communities, governments, and companies throughout the world, providing an innovative mix of advisory, investment, research, analytics, and design services. Today’s complex global problems require new solutions. Comprised of Dalberg Advisors, Dalberg Capital, Dalberg Design, Dalberg Data Insights and Dalberg Research; our businesses approach problems differently and work together to create impact at scale. We are from everywhere, at home anywhere - an African and American company as much as an Asian, Middle Eastern, and European one.
Dalberg is a place where a diverse mix of talented individuals are able to bring their authentic selves to work – whether it’s how you identify, where you come from, the languages you speak, the person you love, the way you worship. Dalberg is a home where people feel safe, understood, nurtured and encouraged to grow.
As a team of 450+ people from 50 countries, speaking over 90 languages collectively, with 40%+ female leadership team, Dalberg places diversity, equity and inclusion principles at the heart of our organization and the work we do alongside our clients, partners and communities.
Established in 2001 by experienced private sector consultants, Dalberg operates from 26 worldwide locations. For more information, please visit Dalberg.
About Our Clients
Our clients come to us with some of the most difficult global problems, seeking solutions where the obvious ones have failed. We are entrepreneurs and innovators, designers and creative problem solvers, thinkers, and doers who supply new ideas, drawing from a deep base of knowledge that cuts across sectors and geographies and is growing every day. We partner with and serve communities, governments, and companies throughout the world. Some of our recent clients include foundations such as the Bill and Melinda Gates Foundation, corporations such as Pepsi and Vodafone, multilateral institutions such as the World Bank and the Inter-American Development Bank, UN Agencies such as UNICEF and the UNEP, and government agencies such as DFID and the Ethiopian Agricultural Transformation Agency.
Knowledge Management (KM) Director Role
Our vision is for Dalberg to be an insights leader to the world, where internal resources are aligned to maximize our impact through top notch client work, IP and thought leadership. Effective Knowledge Management (KM) is increasingly seen as an essential operations function to help Dalberg achieve that vision. With more than 400 projects and 100 individual clients served per year, our ability to both extract knowledge from our client work to produce sharper insights to set agendas as well as our ability to synthesize insights across diverse set of practice areas and capabilities to better inform our delivery of high quality client service is essential to our success.
The KM Director role is a unique senior operations role within Dalberg Advisors that will serve to be the nexus of all KM activity within the firm. The KM Director will be tasked with; setting the KM quality standards, updating and maintaining high quality KM content (including project qualifications, staff bios, expert databases and project IP by Practice Area); managing the process of updating a fit for purpose KM system to effectively access KM content and expertise on demand; as well as leading a small global team of KM Associates to coordinate and produce high impact KM content that is highly relevant, up to date and insightful for project teams and clients alike.
In specific over the course of the next 6-12 months the KM Director under the supervision of the Global KM Partner will be tasked with setting up a fully functional operational KM team including fulltime KM Associates and part time Client Service Team and Practice Area KM leads. The KM Director will also be responsible for restoring and maintaining baseline KM quality throughout the Dalberg network including clarified and harmonized guidelines for content creation and simplified access to KM contents. The KM Director will also lead all staff KM awareness campaign and participate in global trainings. Finally, it is expected the KM Director will coordinate working with Dalberg Partners the creation of 3-5 iconic new KM contents to be shared internally and with clients by the end of first year.
Specific Skills and Background
What You Will Do and How You Will Grow
1. KM leadership and strategy setting
2. KM operations and systems
3. KM content generation, business development and thought leadership
4. KM capacity building and consulting support
Join Our Team
Please submit your application at our Career Centre, by 15 November, 2019.
Your application should include a resume, cover letter and a sample knowledge management publication you have authored.
During the same recruitment period, please only apply to one position at Dalberg. This position is open in any of our Dalberg locations and may involve travel to other offices as needed.
Candidate applications will be considered on a rolling basis. Candidates selected for interviews will be invited for a number of interviews to test analytical and conceptual thinking skills through consulting case questions, and to discuss interests and experience. A candidate’s specific title and level of entry will be assessed during the interview process.