Epic Clinical Analyst

Location: Telecommuting
Job Code: 740
# of Openings: 2


OCHIN is Growing! We are looking for a talented Epic Clinical Analyst to join our team!


Who is OCHIN?

OCHIN is one of the nation’s largest and most successful Health Information Networks. Here, our goal is simple: to provide solutions that promote access to quality, affordable health care for all. Our Health IT solutions improve the integration and delivery of health care services across a wide variety of practices—with an emphasis on safety net clinics and small practices as well as critical access and rural hospitals.

Our corporate office is located in beautiful downtown Portland, Oregon. Working with us, you’ll find challenging projects, a collaborative team, and some of the best employee perks around, including public transportation reimbursement, an onsite gym, community volunteering activities, a generous PTO package, and a Dragon Boat Racing team! Recognized as one of the Top 100 Nonprofits to work for in Oregon. OCHIN is committed to creating a positive and enjoyable workplace for all its employees.

Position Overview

The Epic Clinical Analyst supports the mission of OCHIN by configuring and supporting clinical applications within the Epic electronic health record (EHR) software for our member clinics. This role consults with members to provide solutions that offer accurate, secure, and efficient patient care and provider workflows, with a focus on quality outcomes for our member organizations. Additionally, this role will focus on providing direct support to Provider Builders located throughout our membership. Working in tandem with these Provider Builders, the Analyst will support their ongoing projects and help mentor and adjust their build.

Outcomes for Success

  • Perform complex build and configuration in Epic and related products.
  • Operate within the Member Care Team framework, being a key contributor to the overall goals of the team support model. Specifically supporting Provider Builders to be successful and to expand their build.
  • Lead working sessions with OCHIN members to resolve advanced and complex integration work orders.
  • Discuss and provide workflow solutions and ensure understanding of the system through hands on training.
  • Document build specifications, team processes and complex clinic workflows.
  • QA complex builds, Service Update (SU) modifications, and other work orders.
  • Collaborate with members from other OCHIN teams to address integration issues.
  • Mentor other OCHIN analysts and provide elbow support to clinic staff during Go-Lives and Dress Rehearsals.
  • Lead clinical trainings and workgroups for members.
  • Mentor, coach and train less experienced analysts.
  • Develop and share workflow best practices.
  • Travel to support off-site software installations.
  • Assist Project Managers in identifying system capabilities.
  • Build, design, test, and document functionality of new system features.
  • Provide process improvements within your application or team.
  • Other duties as assigned.

Minimum Qualifications

  • Minimum of 1 year of experience in similar or relevant role. 
  • Work history in Healthcare IT is required.
  • Bachelor’s Degree or a combination of college education and 5-7 years of relevant experience.
  • Intermediate proficiency in Microsoft Excel.
  • Certifications in EpicCare Ambulatory

Preferred Qualifications

  • Bachelor’s Degree in Healthcare Informatics or Computer Science.
  • Additional desired certifications include: Welcome, MyChart, EpicCare Link, and Wisdom. Wisdom and MyChart highly desirable.

Work Location & Travel

  • This position will work remotely
  • Travel up to 20%


Our company culture is important to us.  Successful candidates will identify easily with a set of character attributes, as listed below:

You are…

  • A Communicator: You possess strong communication skills and have been told you have great customer service skills; you like people and want to help.
  • A Critical Thinker: You have a mind that regularly looks for ways to find efficiencies, innovate, and make improvements where you can.
  • Process Oriented: You’re able to understand, work in, create, and improve processes.
  • A Collaborator: You’re a team player and relationship builder whose “can-do” attitude inspires others.
  • Someone Who Seeks to Learn: You are eager to listen, study, and learn new things quickly; you are resourceful and are open to regularly accepting and growing from feedback.
  • Entrepreneurial: You have proven success working in a fast-paced and changing environment; you are excited to play in a space where you’re adding value to the organization and its mission.

Organizational Disclaimer

Job descriptions are designed to outline primary duties, responsibilities, and qualification requirements, and should not limit additional duties and responsibilities assigned. It is our expectation that all employees offer their services wherever and whenever deemed necessary to ensure the success of the organization.

ADA Requirements

Constant interpersonal skills, teamwork, customer service, problem analysis, and reading, speaking, writing, and understanding English. Frequent creativity, mentoring, presentations, and teaching. Occasional decision making and independent judgment or action. Frequent keyboarding, sitting, standing, hearing, and talking.

Equal Opportunity

OCHIN is an Equal Opportunity Employer and participates in E-Verify. OCHIN does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable state or federal civil rights laws.

Pre-Employment Screening

This position is subject to a pre-employment criminal background check, as well as a check against the Office of Inspector General’s (OIG) exclusion list.


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