Learning & Development Specialist

Location: MD - Silver Spring



This position is responsible for the design and delivery of a variety of training courses and/or other interventions for Urban One employees. Involves creating and delivering training solutions for continuous improvement in individual, team, business unit and organizational performance. Specific duties include preparation and facilitation of training courses both live and on-line to include the design of instructional materials and participant materials. Responsible for performing miscellaneous duties related to training and development.


ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.


  1. Provide technical and/or logistical support to users of Training One the Company’s online learning website (powered by ThinkZoom).
  2. Partner with the Learning and Development Director to provide specific online training courses to help employees maintain or improve job skills.
  3. Coordinate logistics for training and mentor programs to include scheduling of food, rooms, travel, and hotel accommodations.
  4. Partner with Learning and Development Director to develop content material for customized training initiatives.
  5. Present information using a variety of instructional techniques, such as role playing, simulations, team exercises, group discussions, or lectures.
  6. Travel to various markets/locations to facilitate a variety of employee trainings such as Effective Communication, Time Management, and other compliance trainings as assigned.
  7. Coordinate production and copying of training materials for in-house courses as appropriate. Amend and revise materials as necessary, in order to adapt to changes that occur.
  8. Maintain training records, training budget and evaluations.
  9. Manage vendor relationships.
  10. Manage the monthly training calendar.
  11. Coordinate and book travel and hotel room for Learning and Development Director.
  12. Remain current on developments in training and instructional methodologies.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position.  Employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.




To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  • Ability to provide logistical and administrative support
  • Ability to facilitate classroom and online discussions in an engaging and innovative way
  • Ability to effectively facilitate classroom discussions and training modules
  • Ability to create and implement processes
  • Ability to be self-driven and task oriented
  • Ability to effectively communicate across broad range of skill levels
  • Ability to plan, organize and complete tasks in an efficient manner
  • Excellent customer service and relationship management skills 
  • Advanced proficiency in PowerPoint and Excel
  • Ability to maintain confidentiality at all times
  • Ability and willingness to travel to all locations as required
  • Ability to plan, organize and meet training and project deadlines
  • Ability to prioritize and manage multiple projects/tasks in a fast-paced environment
  • Exceptional writing and editing skills



  • Must be an exceptional communicator
  • Must be able to work in a collaborative environment
  • Strong presentation skills required
  • 2-4 years prior experience in training development and content delivery required
  • Degree in Instructional Design, Organization Development, or related field preferred
  • Learning Management System or online learning experience preferred
  • Understanding of adult learning theory required
  • Must be proactive and able to work independently, plan ahead, push projects forward and meet deadlines



Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.  Ability to write reports, business correspondence, and procedure manuals.  Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.



Ability to work with mathematical concepts such as probability and statistical inference.  Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.  Ability to conduct analysis of set of numbers given in order to identify errors and develop solutions.



Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.



This position requires the incumbent to travel approximately 30% of the time.



The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and reach with hands and arms.  The employee frequently is required to talk or hear.  The employee is occasionally required to stand; walk; and stoop, kneel, crouch, or crawl and lift up to 10 lbs.  Specific vision abilities required by this job include close vision, and ability to adjust focus.


This position requires frequent visits to markets.



The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


The noise level in the work environment is usually moderate.


We are an Equal Opportunity Employer

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