Sr. Systems Administrator

Location: MD - Silver Spring


Senior Systems Administrator


Job Description

Urban One Technology is currently seeking a Senior Systems Administrator to monitor and manage the daily operations of various complex systems within the enterprise.  The candidate should have at a minimum a 4-year degree from an accredited university in the IT field as well as 8-10 years of hands-on experience in supporting complex systems running on a Windows platform.  This position will also be responsible for providing tier 3 technical support to our user base, daily monitoring and reporting of system status, supporting upgrades and testing on various systems, adherence to ITIL and SOX 404 standards, as well as technical support for the technology team when required.  Experience operating systems in a hybrid environment combining on-prem and cloud-based systems, allowing integration to supporting the needs of various business lines.


Job Duties

  • Technical expert in the area of system administration for multiple complex systems supporting various lines of business.
  • Deploy and test patches and system updates as needed to support the applications.
  • Verify that all systems maintain strict adherence to change control governance.
  • Develop system documentation and diagrams to memorialize current system state.
  • Responsible for monitoring system performance, IT system operations, storage and memory utilization.
  • Monitor and develop plan for necessary hardware or software upgrades to support system growth.
  • Manage user accounts and assign security permissions on the network according to security policy.
  • Provide support for escalated help desk requests.
  • Provide after-hours support for systems when required to meet SLA’s defined by the lines of business and Technology.
  • Train or assist users when necessary on system functions and features.

Required Skills

  • Experience maintaining multiple Windows based financial, HR and payroll systems.
  • Experience with ServiceNow administration and development
  • Experience with SCCM configuration and deployment
  • ITIL certification
  • Experience supporting Microsoft SQL
  • Experience with Cloud Based systems, (AWS, Azure)
  • Experience with Office 365

We are an Equal Opportunity Employer

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