Position Description

Reservations Direct Consultant
Location Sydney
Department Reservations
# of openings 1
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Hamilton Island Reservations Consultants are responsible for creating once in a lifetime holiday experiences for our guests.  Based in our Sydney corporate headquarters, you will be responsible for all booking enquiries from our direct clients and travel agents.
You will work within an energetic and customer focused team that is driven to achieve sales targets.  

Culture and Benefits

  • 2 blocks from St Leonards train station and Plaza
  • Free staff gym and showers in the building
  • Regular discounted fitness classes
  • Family and friends accommodation rates
  • Friendly and welcoming team


About the Role

  • Provide information about our range of properties, restaurants and activities
  • Convert enquiries into holiday realities and direct sales
  • Up-sell island activities and flights
  • Process all payments and refunds in line with deposit and cancellation policies
  • Maintain excellent knowledge of island development, rates, specials and activities

About You

  • A minimum of 12 months experience within the tourism industry
  • Proven customer service, sales or call centre experience
  • Flexibility to work across a roster covering weekends
  • Excellent written and verbal communication skills 


Click "apply" or visit www.hamiltonisland.com.au/careers


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