Position Description

Facilities/Mailroom Coordinator
Location Des Moines, IA
Job Code 456
# of openings 1
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SHAZAM is looking for an outstanding individual for our Facilities/Mailroom Coordinator position located at our Willowmere location in Des Moines. Do you enjoy working with your hands and performing basic building repairs and maintenance? Are you an independent worker, who is able to coordinate various facilities/grounds responsibilities with outside vendors? Are you organized and able to perform mailroom activities for both large mailings and daily needs? If so, we are anxious to hear from you.


Work requires skills acquired through general high school education or its equivalent.


Minimum of 3 years proven repair, maintenance and facility experience.

Experience interacting with outside vendors and bidding processes.


Specialized or technical training which may be obtained through high school commercial courses or trade school; Experience working as an electrician or plumber preferred, but not required. 


Ability to diagnose and troubleshoot basic mechanical, electrical, plumbing, lighting, grounds and other similar maintenance issues and correct them.

Ability to use common tools, such as hammers, wrenches, screwdrivers, measuring tapes, etc.

Ability to follow floor plans, assembly instructions and equipment manuals.

Must possess strong organizational, time-management and follow-up skills.


Ability to communicate via the telephone, company instant messaging program, in person and through correspondence with customers, vendors and other employees.

Ability to transport computer paper and other items weighing up to 50 pounds.

Ability to assemble office equipment/furniture and perform general building maintenance and/or repairs.  

Ability to respond in person to the facility within 60 minutes of a page to resolve a facility related problem 24 hours a day, 7 days per week.

SHAZAM is a national member-owned debit network, processor and core provider. Founded in 1976, SHAZAM delivers choice and flexibility to community financial institutions throughout the U.S. Don’t miss this opportunity to become a member of a service-oriented team of dedicated individuals and to discover new possibilities for your career goals!

The Strength of SHAZAM

SHAZAM’s an independent company in the thriving financial services industry. We offer a dynamic, fast-paced work environment where you'll be challenged and rewarded for your achievements. Our employees’ professional growth and development is top priority, and you’ll be surrounded by talented individuals and postured to make a real difference in the company. As a team member at SHAZAM, you’ll be an essential part of our mission as we work together strengthening community financial institutions. We’re a trusted partner to our valued customers providing answers, choice and innovation with an impeccable level of customer service — a level unmatched in the industry. And here’s the best part. We’re a national company that offers a small-company feel, a cultural balance that’s hard to come by but very real at SHAZAM. As an employee here, you’ll get to know everyone from the front line to the CEO, and be a part of a highly collaborative work environment.


Join SHAZAM and be a part of a motivated and vibrant group of people. We offer highly competitive salary packages and attractive benefits:

  • Comprehensive benefits package including medical, dental, and vision, plus flexible spending accounts
  • Retirement plan, plus financial planning assistance
  • Vacation, sick leave, volunteer time off, and paid holidays
  • Educational assistance
  • Casual dress
  • Wellness programs, on-site fitness center and fitness reimbursement
  • Life insurance and disability plans
  • Employee rewards, recognition programs and employee referral program
  • Flexible hours
  • Two Des Moines area facilities with secure building access and free on-site parking. (Johnston office is located in a greenbelt area).



Visa Sponsorship: This position is not eligible for sponsorship for work authorization by ITS, Inc. Therefore, if you will require sponsorship for work authorization now or in the future, we cannot consider your application at this time.

If you believe you are receiving communications related to this position from someone other than SHAZAM, please email HumanResourcesGroup@SHAZAM.net. SHAZAM will not ask you to share financial information as part of the application process.

If you’re interested in this position, click the Apply Now button below to apply online.


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