Position Description

Calling All Super S.T.A.R.S. (Client Support Rep) -12:00 p.m. - 9:00 p.m.
Location Des Moines, IA
Job Code 460
# of openings 1
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Monday – Friday

2nd shift

12:00 p.m. - 9:00 p.m.

When was the last time you were able to establish successful, professional relationships with customers while getting a chance to help others? When was the last time you were given the opportunity to grow and be challenged? If you have a strong retail banking background and have the desire to resolve a variety of complex telephone inquiries, we have the job for you here at SHAZAM as a Client Support Representative!  

We’re looking for an energetic team member who can help us deliver the quality service our customers expect as we continue to grow within the industry. You will learn multiple skill sets which will enable you to assist with a variety of calls. You will be challenged to maintain acceptable quality, availability, and production standards. Don’t miss this challenging, rewarding opportunity.

Shift differential is available for 2nd shift. 

 

The Strength of SHAZAM

SHAZAM’s an independent company in the thriving financial services industry. We offer a dynamic, fast-paced work environment where you'll be challenged and rewarded for your achievements. Our employees’ professional growth and development is top priority, and you’ll be surrounded by talented individuals and postured to make a real difference in the company. As a team member at SHAZAM, you’ll be an essential part of our mission as we work together strengthening community financial institutions. We’re a trusted partner to our valued customers providing answers, choice and innovation with an impeccable level of customer service — a level unmatched in the industry. And here’s the best part. We’re a national company that offers a small-company feel, a cultural balance that’s hard to come by but very real at SHAZAM. As an employee here, you’ll get to know everyone from the front line to the CEO, and be a part of a highly collaborative work environment.

Benefits

Join SHAZAM and be a part of a motivated and vibrant group of people. We offer highly competitive salary packages and attractive benefits:

  • Comprehensive benefits package including medical, dental, and vision, plus flexible spending accounts
  • Retirement plan, plus financial planning assistance
  • Vacation, sick leave, volunteer time off, and paid holidays
  • Educational assistance
  • Casual dress
  • Wellness programs, on-site fitness center and fitness reimbursement
  • Life insurance and disability plans
  • Employee rewards, recognition programs and employee referral program
  • Flexible hours
  • Two Des Moines area facilities with secure building access and free on-site parking. (Johnston office is located in a greenbelt area).

AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

PROTECTED VETERANS AND INDIVIDUAL WITH DISABILITY

Visa Sponsorship: This position is not eligible for sponsorship for work authorization by ITS, Inc. Therefore, if you will require sponsorship for work authorization now or in the future, we cannot consider your application at this time.

If you believe you are receiving communications related to this position from someone other than SHAZAM, please email HumanResourcesGroup@SHAZAM.net. SHAZAM will not ask you to share financial information as part of the application process.

If you’re interested in this position, click the Apply Now button below to apply online.

 

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