Position Description

Fraud Operations Manager
Location Des Moines, IA
Job Code 549
# of openings 1
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Do you thrive in a fast-paced, results driven environment?  Are you energized by working with employees and seeing them grow?  Do you seek opportunities to directly impact your customers’ bottom line?  If this describes you, SHAZAM needs to hear from you.  We are looking to hire an additional Fraud Operations Manager within our growing fraud team.

In this position, you’ll support a 24/7/365 fraud operations business for hundreds of financial institutions.  You will collaborate with other managers to increase operational effectiveness, meet departmental service expectations, and exceed quality of work goals.   To be successful, this position will develop a team of expert Fraud Specialists who assist our clients and their customers to identify and stop debit card fraud. 

Schedule for this position is Tuesday – Saturday, 12pm-9pm 

The Strength of SHAZAM

SHAZAM’s an independent company in the thriving financial services industry. We offer a dynamic, fast-paced work environment where you'll be challenged and rewarded for your achievements. Our employees’ professional growth and development is top priority, and you’ll be surrounded by talented individuals and postured to make a real difference in the company. As a team member at SHAZAM, you’ll be an essential part of our mission as we work together strengthening community financial institutions. We’re a trusted partner to our valued customers providing answers, choice and innovation with an impeccable level of customer service — a level unmatched in the industry. And here’s the best part. We’re a national company that offers a small-company feel, a cultural balance that’s hard to come by but very real at SHAZAM. As an employee here, you’ll get to know everyone from the front line to the CEO, and be a part of a highly collaborative work environment.

Benefits

Join SHAZAM and be a part of a motivated and vibrant group of people. We offer highly competitive salary packages and attractive benefits:

  • Comprehensive benefits package including medical, dental, and vision, plus flexible spending accounts

  • Retirement plan, plus financial planning assistance

  • Vacation, sick leave, volunteer time off, and paid holidays

  • Educational assistance

  • Casual dress

  • Wellness programs, on-site fitness center and fitness reimbursement

  • Life insurance and disability plans

  • Employee rewards, recognition programs and employee referral program

  • Flexible hours

  • Two Des Moines area facilities with secure building access and free on-site parking. (Johnston office is located in a greenbelt area).

AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

PROTECTED VETERANS AND INDIVIDUAL WITH DISABILITY

Visa Sponsorship: This position is not eligible for sponsorship for work authorization by ITS, Inc. Therefore, if you will require sponsorship for work authorization now or in the future, we cannot consider your application at this time.

If you believe you are receiving communications related to this position from someone other than SHAZAM, please email HumanResourcesGroup@SHAZAM.net. SHAZAM will not ask you to share financial information as part of the application process.

If you’re interested in this position, click the Apply Now button below to apply online.

 

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