Position Description

Business Analyst
Location Des Moines, IA
Job Code 562
# of openings 1
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Do you thrive in an environment that can have immediate impacts on millions of individuals daily?  Are you battling challenges that don’t matter in the scheme of things when you could be a valued member of a highly motivated team that is making a difference?  Are you looking to work with highly talented individuals that provide cutting edge solutions in the financial services solutions space – electronic payments, money movement and core banking systems?  Are you looking for the next challenge of your professional career and a chance to work for a great company?  If this describes you, SHAZAM would like to hear from you for our Business Analyst – Mandates position.

SHAZAM is looking for a business analyst for network mandates projects.  In this role, you will stay up to date on all the changes coming from our network partners and work with Product Managers to identify impacts to our systems, document what is needed and work with technology teams to create requirements and identify a solution that will be pushed down to our customers.

Don’t miss this opportunity to make your mark within a dynamic team of professionals!  We are looking for an experienced business analyst who is organized, detail oriented and has worked in both agile and waterfall environments.  You will collaborate with product management and business unit stakeholders to gather essential project requirements, develop and defines user stories, acceptance criteria and assumptions and coordinate with SMEs to facilitate robust solutions with high risk mitigation.

By the end of your first year with us – you’ll have had the opportunity to develop high quality business requirements through collaboration with domain/subject matter experts and grow your skills as a business analyst.  You will have had the opportunity to work on numerous projects and have a direct impact on the consistency and quality of business requirements that will drive projects through successful implementations.


This position is responsible for performing business analyst tasks for Mandates:

  • Solid understanding of software development lifecycle and Agile development processes.
  • Proven experience creating user stories, acceptance criteria, design documentation, process flows and wireframes in order to clearly communicate a set of functional requirements.
  • Demonstrated interpersonal and leadership skills required to interact with staff, colleagues, management and internal/external customers.
  • Strong written and verbal communications and solid presentation skills.
  • Attention to detail to include ability to follow written and verbal directions and error free written communication.
  • Manage multiple projects and priorities, tasks and coordinate various channels of communication at the same time.
  • Maintain regular and consistent attendance at such level as is determined in the employer’s sole discretion.


Bachelor’s degree in Computer Science or Information Systems, or comparable work experience.


A minimum of 3 years' experience in business analysis.  Experience with banking or payments industry and foreign network mandates preferred.


The Strength of SHAZAM

SHAZAM’s an independent company in the thriving financial services industry. We offer a dynamic, fast-paced work environment where you'll be challenged and rewarded for your achievements. Our employees’ professional growth and development is top priority, and you’ll be surrounded by talented individuals and postured to make a real difference in the company. As a team member at SHAZAM, you’ll be an essential part of our mission as we work together strengthening community financial institutions. We’re a trusted partner to our valued customers providing answers, choice and innovation with an impeccable level of customer service — a level unmatched in the industry. And here’s the best part. We’re a national company that offers a small-company feel, a cultural balance that’s hard to come by but very real at SHAZAM. As an employee here, you’ll get to know everyone from the front line to the CEO, and be a part of a highly collaborative work environment.


Join SHAZAM and be a part of a motivated and vibrant group of people. We offer highly competitive salary packages and attractive benefits:

  • Comprehensive benefits package including medical, dental, and vision, plus flexible spending accounts

  • Retirement plan, plus financial planning assistance

  • Paid time off, paid parental leave, volunteer time off, and paid corporate holidays

  • Educational assistance

  • Casual dress

  • Wellness programs, on-site fitness center and fitness reimbursement

  • Life insurance and disability plans

  • Employee rewards, recognition programs and employee referral program

  • Flexible hours

  • Two Des Moines area facilities with secure building access and free on-site parking. (Johnston office is located in a greenbelt area).



Visa Sponsorship: This position is not eligible for sponsorship for work authorization by ITS, Inc. Therefore, if you will require sponsorship for work authorization now or in the future, we cannot consider your application at this time.

If you believe you are receiving communications related to this position from someone other than SHAZAM, please email HumanResourcesGroup@SHAZAM.net. SHAZAM will not ask you to share financial information as part of the application process.

If you’re interested in this position, click the Apply Now button below to apply online.


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